Service Delivery Support Officer

About the role:

As a Support Officer for Service Delivery you will have the opportunity to take ownership and make this role your own by coordinating and overseeing all Service Delivery administrative tasks. You will be the go-to for our Civil South Lead Team providing them with high-level support.

Who are we

When you join Water Corporation you play an important role for the people of WA. Our services are essential for life - everyday millions of Western Australians rely on us to deliver and manage water across our state.

If youre driven to make a meaningful contribution youve come to the right place.

Real benefits that matter

Real flexibility with options to work from home 9-day fortnight flexible work hours

Two well-being days each year to do whatever you need to do to feel good

Access to long service leave pro rata after 3 years of service

Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%.

Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave

Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.

What the role will involve:

Guide and influence administrative activities within Service Delivery involving delegation of work to other administrative roles within the region

Proactively coordinate and provide administrative support across the Service Delivery team for activities such as lead team meetings and diary management

Support the Civil South Lead Team to ensure business plan deliverables are managed and met on time

Support the training health and wellbeing programs and resource allocation of the service delivery teams

Assist to develop the administrative function within Service Delivery to ensure the success of the team

Liaise with key internal and external stakeholders

Promote and encourage a safety culture across the business unit coordinating meetings agendas and minutes as required

Key skills and experience:

Substantial support and administrative experience in a similar role within a large state-wide multifunctional organisation

Experience using SAP and the Microsoft suite

Demonstrated skills in interpersonal communication negotiation and influencing skills

Sound knowledge of procedures and protocols for Incident and Executive Meetings

Current WA C class drivers license

Sound like a match Apply today

If you are interested in the above opportunity please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

Please note: By applying for this role you are consenting to your current and previous line managers being contacted as references. It is strongly recommended that all internal applicants advise their line manager of any applications for acting or permanent positions prior to applying.

As part of the recruitment process you may be required to complete pre-employment screening which may include a medical qualification check police clearance and Australian working rights check.

Applications close 23rd of June 2026

Our commitment to a diverse and inclusive workplace:

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background including Aboriginal and Torres Strait Islander people people with disability women youth LGBTQIA folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form can contact a Recruitment Officer at or.

To read our diversity and inclusion statement please visit our website