Senior Solutions Architect, Data & AI

As our Senior Solutions Architect Data & AI youll sit at the intersection of Enterprise Architecture and Data & Analytics translating strategy into real deliverable solutions.

Youll lead the design of scalable secure and future-ready architectures guiding everything from data platforms and analytics to AI-enabled solutions. This is a newly created role and we are looking for someone who is a  leader trusted advisor and able to deliver in a complex highly regulated environment.

What youll be doing

• Define and lead end-to-end solution architecture across data analytics and AI initiatives
• Act as the critical bridge between enterprise strategy and delivery teams
• Translate complex business regulatory and technology needs into practical scalable designs
• Provide hands-on leadership across data platforms AI solutions integration and analytics ecosystems
• Embed security privacy governance and responsible AI into all solution designs from day one
• Guide teams through design patterns trade-offs risks and dependencies
• Drive architectural consistency across data ingestion transformation modelling serving and reporting
• Identify and manage architectural risk technical debt and cross-platform impacts
• Contribute to the evolution of enterprise data and AI architecture roadmaps and standards

Qualifications :

To be successful in this role you will need:

• Significant experience in solution architecture roles within complex enterprise and highly regulated environments. 
• Demonstrated experience designing and guiding solutions across data platforms analytics reporting integration and AI-enabled capabilities. 
• Strong understanding of modern data architecture including data ingestion data pipelines data modelling lakehouse or warehouse patterns metadata lineage data quality and data serving layers. 
• Experience working with cloud-based data platforms and modern analytics ecosystems preferably including Microsoft D365 Azure and Databricks. 
• Experience with AI machine learning or generative AI solution patterns including data preparation model integration deployment monitoring human oversight and responsible use considerations. 
• Strong understanding of data governance privacy security access management ethical AI and regulatory considerations in a sensitive or regulated data environment. 
• Proven ability to operate at the intersection of enterprise architecture and delivery balancing strategic alignment with pragmatic implementation. 
• Ability to translate complex business data and technology requirements into clear architecture options recommendations and delivery-ready designs. 
• Experience working with agile SAFe or iterative delivery teams in transformation or enterprise technology environments. 
• Strong stakeholder engagement skills with the ability to influence senior stakeholders. 
• Ability to simplify complex data and AI concepts for non-technical audiences including executives and governance forums. 
• Strong analytical and decision-making capability with sound judgement in balancing speed risk cost sustainability and architectural integrity. 
• Credible technical leader and natural collaborator 
• Customercentric adaptable and deliveryoriented. 

Additional Information :

• Silver AWEI Accreditation 2025 Recognised for LGBTQ workplace inclusion.
• Accredited Family Friendly Workplace Supporting work-life balance and inclusivity.
• Hybrid working Flexible arrangements with two days a week in our modern offices designed for collaboration and wellbeing.
• Additional and inclusive leave options Flexible public holidays gender affirmation leave womens health leave and bonus paid time off over the end of year holiday period.

To apply

If youre passionate about fairness and believe your skills align with this role we encourage you to apply even if you dont meet every single criterion.

We welcome applications from people of all backgrounds cultures abilities sexual orientations and gender identities. If you require any accessibility support during the recruitment process please reach out to our team at

We believe fairness starts with people. Thats why we dont use AI or automated tools to screen candidates. As a result our processes may take a little longer and we thank you for your patience.

About AFCA

The Australian Financial Complaints Authority (AFCA) was established in 2018 as a private not-for-profit ombudsman service providing free fair and independent help with financial disputes. The original team has grown to over 1600 dedicated professionals. Since 2018 AFCA has received more than 634000 complaints helping to secure $2.1 billion in compensation for consumers. 

AFCA is a 2026 Circle Back Initiative Employer - we are committed to responding to every applicant.

Remote Work :

No

Employment Type :

Full-time