Senior Service Delivery Analyst
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Posted:
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Job Summary
- Progress with purpose at one of Australias largest health care providers
- Get ahead with salary packaging benefits and professional development in a supportive team environment
- Very broad range of IT experience available to the right candidate
- 12 ninths fixed term contract
- Hybrid/Flexible Working arrangements available
The Senior Service Delivery Analyst provides advanced technical support and site ownership ensuring stable and reliable ICT environments across assigned facilities.
This role is responsible for resolving complex incidents supporting frontline staff and maintaining strong relationships with stakeholders to ensure ICT services support safe and effective care delivery.
- Incident & Request Resolution & project work for clinical and corporate staff
- Stakeholder Engagement with all
- Will involve after hours support from time to time
- Demonstrated experience in ICT support within complex environments
- Strong technical troubleshooting skills
- Ability to manage escalated incidents
- Strong communication and stakeholder engagement skills
- Have access to a car and valid current drivers license
- NFP salary packaging benefits discounted health insurance and gym memberships
- Paid parental leave
- Training development pathways and career opportunities
- Flexible hours that make sense for you
- As part of the application process you will be required to complete pre-employment checks which may include but is not limited to reference checks work rights criminal history check NDIS/WWCC/WWVP checks and a health evaluation to ensure suitability for the role
- You will be required to provide evidence of immunisation as required for your role including COVID-19 influenza tuberculosis screening hepatitis diphtheria tetanus varicella.
Required Experience:
Senior IC
About Company
More than 130 years of high-quality, compassionate care. Providing hospital care, home and virtual care services, retirement living and residential aged care homes across five states and two territories.
