Senior Property Manager

Job no: 493948
Work type: Full Time Part Time
Location: Perth
Classification: DHA Level 5

Looking for a rewarding customer-facing role with no weekend work Join Defence Housing Australia (DHA) as a Property Manager and play a vital role in supporting ADF families through high-quality tenancyinspectionand property management services.

Apply now tojoin a team that values professionalismcollaborationand customer service.

About us

DHA was established in 1988 following passage of the Defence Housing Australia Act 1987 (DHA Act) to provide adequate and suitable housing for and housing related services to members of the Australian Defence Force (ADF) and their families. We remain committed to our purpose of providing housing and housing related services to ADF members and their families to support Defences operational needs.

DHA manages an expanding portfolio of housing solutions and provides housing for over 17200 ADF members and their families and administers rent allowance for more than 16000 ADF members and their families in private rental accommodation. DHA provides housing related services advising on eligibility providing posting support and managing bookings and allocation services for all DHA provisioned housing and on-base accommodation to approximately 60000 ADF members.

To find out more about DHA please refer to our website or read our latest Annual Report.

About your team

Service Operations plays a vital role in delivering housing and property services that support Australias Defence community. As part of DHAs Service Delivery Group we help ensure Defence members and their families have access to quality housing that isallocatedmaintainedand managed effectively.

Our teamisresponsible fordelivering tenancy landlord and property management servicesin the Perth region. From supporting tenants and landlords to coordinating property repairs and maintenanceyoullplay a key role in providing exceptional service and ensuring homes are well cared for.

DHA is growing in the Rockingham region to support a significant expansion of our housing portfolio and the increasing demand for services from Defence members and their families. As a resultwereexpanding our team and seeking motivated property professionals who are passionate about delivering exceptional customer service. This is an exciting opportunity to join a growing workforce make a meaningful impact in your community and help ensure Defence families receive the housing support they need.

About the role

As a Senior Property Manageryoullbe the face of Defence Housing Australia (DHA) helping ADF members and their families feel at home as theyrelocateand settle into new a real difference by providing exceptional service and ensuring Defence families have access to safe well-maintained homes.

Working within a supportive and experienced teamyoullmanage your own portfolio of properties while building strong relationships with tenants landlords and a key role in delivering positive customer experiencesmaintainingqualityhousingand protecting valuable property assets.

This is a dynamic and rewarding role that combines office-based work with time in the field offering plenty of variety and opportunities to build your skills.

Your day could include:

• Conducting property inspections and assessing property conditions

• Coordinating maintenance and repair work to keep homes in top condition

• Supporting tenants landlords and contractors to achieve positive outcomes

• Managing customer enquiries and resolving issues with professionalism and care
• Working alongside technical specialists whoprovideexpert advice on complex building and maintenance matters

If you enjoy building relationships solvingproblemsand delivering outstanding customer service this could be the perfect opportunity to start or grow your career with DHA.

To see what a day in the life of a Property Manager at DHA can look like watch this video: written and verbal communication skills

• Excellent customer service skills with a focus on outcomes

• Great organisationalandtime managementskills withattention to detail

• Ability to adapt to change and work under pressure

• Validdrivers licence

Previousexperience in property management or other real estate sectors isadvantageousbut is not essential.

Whatyoullbe doing

Step into a rewarding Property Management role where you can focus on what you do ownership of a well-maintainedestablishedportfolio supported by dedicated administrativeassistance leasing specialists and modern technology. Best of allyoullenjoy a healthy work-life balance with no after-hours or weekend work.

From day oneyoullbe set up for success through a comprehensive onboarding and induction program complemented by ongoing professional development delivered by our dedicated specialist trainers.

At DHA we invest in our people by providing the tools you need to thrive including an iPad laptop access to a DHA vehicle a mobile phone allowance with a DHA-supplied SIM card and clear easy-to-follow processes and guidance.

Youlljoin a supportive and collaborative team that genuinely values your wellbeinggrowthand success. Working closely with our leasing technical and operational teamsyoullbuild strong connections expand yourskillsand explore a variety of long-term career opportunities across DHA. Whetheryourelooking to grow professionally develop newexpertiseor progress your career DHA offers the support and pathways to help you achieve your goals.

Note:All successful applicantsare required toholdandmaintaina valid DriversLicence

Benefits for working at DHA include:

• 15.4% superannuation
• Generous leave entitlements including 18 days personal leave and 20 days annual leave per year
• Work-life balance and flexible working options
• A positive workplace culture where you can bring your whole self to work
• Opportunities to broaden your industry knowledge and experience
• Career progression and opportunities
• A dedicated Employee Assistance Program for you and your family to access in times of need
• ADF partner employment conditions when posting to a new location

For information on DHAs Employee Value Proposition visit our website.

How to apply

To apply click the Apply Now button below with your current resume and a 500-word pitch addressing the requirements of the role.

For more information about the role click View Candidate Information Pack button below.

Applications close: 11:55pm AEST 29 July 2026

Any questions Please contact Laima Brown A/g Regional Operations Manager WA

P:0E:

Order of Merit

A merit pool will be established from this process which will be valid for 18 months from the date of advertising. This merit pool may be used throughout this period to fill similar positions in the event positions become vacant.

Inclusion and Diversity

DHA is committed to building an inclusive and diverse workforce. We welcome applications from across our community including Aboriginal and Torres Strait Islander peoples women people with disability people from culturally and linguistically diverse backgrounds those who identify as LGBTIQ ex-defence members mature aged employees and carers.

RecruitAbility

RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: with DHA is conditional on successful applicants demonstrating that they are an Australian citizen and can obtain and maintain a security clearance at the required level.

View Candidate Pack