Senior Product Specialist, Ancillary

• Be part of our Commercial team shaping the future of retailing 
• Drive measurable product performance across the customer journey  
• 18-month fixed term contract based in Melbourne CBD location 

Love travel and passionate about all things aviation. Youre in the right place. At Jetstar you get to takeoff at work and in life. 

As a team were lucky we get to do both for a living and we want you to be part of where we go next. Helping our teammates soar is what were all about. And with a new fleet of state-of-the-art aircraft plus new routes being added the skys the limit. 
 
Takeoff with your next opportunity  
 
We are seeking a Senior Product Specialist Ancillary to join our Commercial team. Reporting to the Manager Flight Products Design & Delivery you will be accountable for the end-to-end performance and delivery of key ancillary products across the customer journey from offer and sale through to servicing and fulfilment. 

Working within the Ancillary stream you will lead cross-functional delivery of product initiatives partnering closely with Digital Technology Revenue Management Operations and Customer Care to drive measurable commercial and customer outcomes. 

As Senior Product Specialist Ancillary your focus will include: 

• Owning product performance across revenue margin conversion attach rates and customer outcomes and identifying opportunities to improve results 
• Leading end-to-end product lifecycle delivery across sell service and fulfilment to ensure operational success 
• Driving cross-functional delivery of initiatives from requirements through to launch and post-launch performance tracking 
• Partnering with Operations and Customer Care to reduce customer friction and improve fulfilment outcomes 
• Managing risks dependencies and stakeholder alignment to deliver initiatives on time and to expectation 
• Building strong relationships across Commercial Digital Technology Finance and Operations teams to enable effective decision-making 
• Supporting a test-and-learn environment contributing to pricing offer and merchandising optimisation over time 

About You  
Were searching for someone who: 

• Brings experience in product digital or commercial roles delivering measurable outcomes 
• Has demonstrated experience leading initiatives end-to-end in cross-functional environments 
• Is commercially minded with strong analytical capability and confidence working with data 
• Has strong stakeholder management and communication skills with the ability to influence outcomes 
• Is curious and motivated to build capability in pricing experimentation and optimisation 
• Thrives in a fast-paced delivery-focused environment 

Your Life At Jetstar Is Unlike Any Other 
 
Put the craft in aircraft: Theres a new fleet of A321LR NEOs waiting for your arrival. Beyond Jetstar our teams get exposure to projects related to the Qantas Groups A320/1 B787 and A321 Freighters.  
Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount. 
 
Make work feel like a holiday: Join a fun driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar. 
 
Theres a place for everyone at Jetstar: For us travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements just reach out and let us know what you need. 
 
Were Jetstar. Lets takeoff together 
 
We cant wait to hear from you. Apply now 

Applications close Tuesday 23rd June

Remote Work :

No

Employment Type :

Full-time