Senior Operations Assistant

Who are we

When you join Water Corporation you play an important role for the people of WA. Our services are essential for life - everyday millions of Western Australians rely on us to deliver and manage water across our state.

If youre driven to make a meaningful contribution youve come to the right place.

About the role

We have a permanent opportunity for a Senior Operations Assistant based in Esperance.

This role is ideal for an experienced and motivated administration professional looking to make a meaningful impact.

You will be a key member of a small leadership team supporting a multidisciplinary workforce across the South Coastal District in the Great Southern Region.

Together the team delivers essential water and wastewater services to the community.

By building strong relationships with internal stakeholders and central business teams you will help ensure smooth day-to-day operations while meeting both customer and organisational needs.

If youre looking for a role where your contribution truly matters and you can make a difference locally this is it.

Real benefits that matter

• Real flexibility with options such as 9-day fortnight (RDO) flexible work hours
• Two well-being days each year to do whatever you need to do to feel good
• Access to long service leave pro rata after 3 years of service
• Take advantage of our co-contribution superannuation scheme. Receive a 12% employer contribution and enjoy an additional 2% employer co-contribution when you elect to salary sacrifice 2%.
• Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
• Aboriginal and Torres Strait Islander cultural and ceremonial leave of up to 5 days so you can maintain your cultural connection and wellbeing.

Discover more benefits we offer to support the unique and individual ways our employees live.

Key Responsibilities

Safety First

• Adhere to all workplace health and safety policies and procedures
• Identify report and help mitigate hazards

Procurement & Inventory

• Procure goods and services via E-Procurement systems
• Manage goods receipting and minor depot contracts
• Monitor and maintain district store inventory including stocktakes and audits
• Prepare replenishment packs for mobile stores

Planning & Operational Support

• Provide short-term operational support during peak periods (e.g. dispatch call handling)
• Participate in planning meetings and maintain action registers

Reporting & Compliance

• Prepare daily performance and KPI trend reports
• Ensure compliance with internal processes and customer charter standards

Systems & IT Support

• Provide first-level support across systems including SAP Fieldworks Grange Lite Spatial Site Safe and NetMaps
• Create and update work orders as required

Financial Administration

• Assist with accurate and timely invoice processing and cost allocation
• Process ad hoc payments where required

Customer Service

• Respond to customer and operational enquiries via phone and direct appropriately

Skills & Experience

Proven experience delivering high-quality business and customer support

Strong background across a broad range of administrative functions

Advanced computer skills including Microsoft Office and SAP (or similar ERP systems)

Sound understanding of operations and customer service within a utilities environment

Current Drivers Licence

Forklift (High Risk) Licence or willingness to obtain

Why Join Us

This is a role where youll be at the heart of operationssupporting essential services and contributing to your local community every day. Youll be part of a collaborative team where your work is valued and visible.

Sound like a match Apply today

If you are interested in the above opportunity please submit a covering letter and resume that best demonstrates your skills and experience as well as your ability to meet the requirements of the role.

As part of the recruitment process you will be required to complete Pre-Employment screening which may include a medical qualification check police clearance and Australian working rights check.

Applications close 3rd June 2026

We reserve the right to withdraw this ad prior to the closing date.

Our commitment to a diverse and inclusive workplace:

Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.

We encourage applications from every background including Aboriginal and Torres Strait Islander people people with disability women youth LGBTQIA folks and people from culturally and linguistically diverse backgrounds.

We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.

Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form can contact a Recruitment Officer at or.

To read our diversity and inclusion statement please visit our website