Senior Manager, Performance & Optimisation

Westpac Group


Job Location:

Sydney - Australia

Monthly Salary: Not Disclosed
Posted on: 22 days ago
Vacancies: 1 Vacancy

Job Summary

Description
Create your best future and join Westpac Business and Wealth as a Senior Manager Performance & Optimisation
Whats the role
Based in Sydney Warrane Gadigal Country youll play a key role shaping how we deliver performance outcomes across Business and Wealth. This role leads cross functional initiatives that improve banker capacity strengthen customer alignment and lift portfolio value. Youll use data insight and clear thinking to design solutions that actually work in practice and stick once theyre live.
A big part of your focus will be customer segmentation. Youll take ideas from concept through to operational reality setting clear rules thresholds and measures that balance business outcomes with customer needs. Youll keep a close eye on performance once initiatives are live spotting issues early testing assumptions and refining approaches using evidence rather than guesswork.
Youll also be the person who brings clarity to complex problems. That means building decision ready packs setting out options and recommendations and supporting governance forums with confidence. Along the way youll help create a one best way approach by strengthening documentation controls and processes so teams can scale reuse and deliver consistently.
What do I need
Experience leading complex cross functional initiatives using data and structured problem solving
Strong capability in designing and operationalising customer segmentation or similar analytical frameworks
Confidence interpreting data building models monitoring performance and adjusting logic based on evidence
Ability to create clear decision ready materials for senior stakeholders
A practical mindset focused on repeatable processes strong controls and sustainable outcomes
Our Promise To You
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
Special offers on banking products and discounts from top brands including generous employee only mortgage rates
Flexible work arrangements to help you achieve a greater work life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave
Tailored learning and development opportunities to help your grow your career within the bank
Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started simply click on the APPLY button.
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process you can find more information and contact details on our FAQs and how to contact us page under the Diversity sustainability and flexibility section.



Required Experience:

Senior Manager

DescriptionCreate your best future and join Westpac Business and Wealth as a Senior Manager Performance & Optimisation Whats the role Based in Sydney Warrane Gadigal Country youll play a key role shaping how we deliver performance outcomes across Business and Wealth. This role leads cross func...

About Company

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Westpac has a long and proud history as Australia's first and oldest bank. It was established in 1817 as the Bank of New South Wales under a charter of incorporation provided by Governor Lachlan Macquarie. In October 1982 it changed its name to Westpac Banking Corporation following th ... View more

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