Senior Library Assistant

Senior Library Assistant

Community & Culture

Permanent Full Time

Hervey Bay

• Stream A Level 3 - $83245 plus superannuation

What we are looking for:

What your day will look like:

• Deliver high-quality customer service while supporting daily library operations and workflows
• Provide on-floor guidance to staff and volunteers including task allocation and routine issue support
• Manage circulation services and associated admin tasks (loans returns transactions records reporting)
• Assist patrons with technology equipment and access to catalogue and eResources
• Support displays promotions and ensure compliance with procedures WHS and service standards

Please click here to view a full position description.

What youll need for success:

• Demonstrated experience in a customer-facing library environment with particular emphasis on library circulation.
• Demonstrated high level oral and written communications skills with exceptional customer service techniques and ability to effectively negotiate and solve problems.
• High level computer literacy in an automated environment including use of library management systems databases and customer service platforms.
• Demonstrated understanding of workplace health and safety requirements including the ability to apply procedures identify and address hazards and promote safe practices within the library environment.
• Flexible cooperative and adaptable team player with the ability to work with all library stakeholders and contribute to change initiatives.

Whats nice to have:

• Current First Aid and CPR certificate.
• Diploma (AQF Level 5) of Library and Information Science

We understand that not all candidates will meet every selection criterion. If you have the right approach and the ability to contribute effectively we welcome your application.

Benefits of Working with Council

Committed to providing quality services to our community we strongly support an inclusive and values driven culture recognising your individual skills knowledge and talent. As part of this we have implemented our Leadership Development Program Boss to Coach.

We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022 as well as winning the LGMA 2023 Excellence in Innovation award. Click here to review our Employee Value Proposition.

What we Offer:

• Values based culture
• Employee discount shopping program
• Professional development
• Flexible working arrangements including work from home
• Study assistance program
• Novated leasing
• 24/7 access to Employee Assistance Program
• Paid maternity and paternity leave
• Paid emergency services leave
• Uniform subsidy
• Years of service rewards

Apply now:

Applications close 11pm on 23 July 2026 subject to change pending qualified applications received.

A cover letter outlining your suitability for the role and a current resume is required.

For further details please contactErin Davey (Senior Customer Experience Librarian) at

Fraser Coast Regional Council is an Equal Employment Opportunity employer.