Senior Inspector

SeniorInspector

Clerk Grade:7/8 - $116981 to $129492 Super
Employment Type: Ongoing Full-time
Hybrid work arrangementsParramatta. Office attendance required 23 daysper travel required.
This role sits within NSW Fair Trading in the Strata & Property ServicesBranch

An excitingopportunity has arisen within NSW Fair Trading for aSenior Inspector.

We are looking for experienced regulatory professionals who are committed toensuring fairness integrity and compliance in NSW marketplaces. You will leadand conduct inspections investigations and enforcement activities that upholdcommunity trust and deliver strong consumer outcomes.

Be Part of the Future of Fair Trading
NSW Fair Trading is working to ensure safe marketplaces forgoodsservicesand homes in NSW.

At NSW Fair Tradingwevebeen on an exciting journey oftransformation reimagining how we deliver for the people and communities ofNSW. Through our recent organisational realignmentwevebuilt a newoperating model designed to put customers at the centre of everything we dostrengthen our regulatory impact and enable our people to thrive.

Werecreating a more modernresponsiveand risk-based FairTrading one that understands the needs of people and businesses embracescollaboration and innovation and delivers better outcomes across the rentalstratapropertyand consumer markets we serve.

This next phase brings new and exciting opportunities to join us in shapingthe new way where you can help design smarter regulation improve customerexperiences and make a real difference for the people of NSW.

Ifyouresomeone who:

• Thinks deeply about the needs of people and communities
  
• Is motivated by great outcomes not just processes and
  
• Wants to be part of an organisationthatstransforming howregulation works
  
  thentheresa place for you in our future.
  

Join us as we build a Fair Tradingthatsfit for the future onethatscustomer-centred evidence-driven and proudly focused onpublic value.

About the Team
WithintheStrata & PropertyBranchthis role forms part oftheStrata & PropertyServices to safeguard the integrity of strata andproperty services by conducting effective inspectionsdeliveringtimelyand targeted interventions and undertaking robustprosecutions where breaches occur. The team works proactively to ensurecompliance with relevant laws mitigate risks across the sector and uphold therights and responsibilities of all participants in NSWs strata and propertyservices industry.

About the Role

• Conduct and lead inspections audits and investigations into potential breaches of legislation.
  
• Collect analyse and manage evidence to supportand takea range ofenforcementtoolsand compliance outcomes.
  
• Prepare reports notices and recommendations based on investigative findings.
  
• Mentor and support junior inspectors and colleagues to build operational capability.
  
• Engagewithconsumersreal estateagentsand tradersto promote understanding ofFair Tradingregulations.
  

To besuccessful in this role you will have:

• Investigative skills experience conducting inspections audits or investigations in a regulatory or compliance environment.
  
• Legislative understanding ability to interpret and apply relevant legislation and policy.
  
• Communication strong written and verbal skills to convey complex findings clearly.
  
• Decision-making sound judgement and ability to assess risk and evidence effectively.
  
• Leadership supportive and professional approach to guiding others and fostering a positive team culture.
  

Essentialcriteria

• Demonstrated experience in compliance enforcement or investigation.
  
• Certificate IV in Government Investigations (or equivalent/willingness to obtain).
  
• Current NSW Drivers Licence as essential travel is required for field operations.
  

WhenApplying
Provide a coverletter (maximum 2 pages) and resume (maximum5pages) that outlineyour experience and how you meet the roles key capabilities.

Salary Grade 7/8 with the base salary for this role starting at $116981 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Judy Torres via

Visit the Capability Application Toolto prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Monday 24 August 2026 (at 9:59am)

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service digital transformation and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates including individuals with disability. If you require an adjustment during the recruitment process including alternate formats or have questions about the support available please contact Talent Operations onor .

For more information please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Required Experience:

Senior IC