Senior Incident Responder

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes business-critical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

We are looking for highly motivated and skilled CSIRT Senior Incident Responders to join our dynamic security team in India or Australia. Reporting directly to the CSIRT Senior Manager this individual contributor role is crucial for our Detect & Respond function. You will be at the forefront of identifying and investigating security incidents triaging alerts from our Security Operations Center (SOC) and contributing to the continuous improvement of our incident response capabilities. This role requires a strong technical background the ability to be on-call excellent analytical skills and a proactive approach to cybersecurity.

This position is an individual contributor role reporting to the Senior Manager of CSIRT.

Responsibility

• Leverage AI and machine learning tools to enhance the efficiency of log analysis alert triage and threat hunting

• Monitor for and investigate security incidents involving AI/ML models such as adversarial attacks prompt injection and model evasion

• Collaborate with detection engineering to develop and tune AI-based detection logic to improve SOC visibility

• Research and adopt emerging AI-driven security technologies to evolve CSIRTs proactive defense capabilities

• Perform initial triage and in-depth analysis of security alerts generated from our SIEM and other security monitoring tools

• Correlate events from various log sources to identify potential security incidents

• Determine the scope severity and potential impact of detected threats

• Conduct technical investigations into cybersecurity incidents including malware analysis phishing attacks web application compromises and insider threats

• Utilize digital forensics techniques on data and endpoints to gather evidence and understand incident timelines and methods

• Support incident containment eradication and recovery efforts under the guidance of the CSIRT Manager

• Document incident findings actions taken and lessons learned

• Participate in proactive threat hunting activities to uncover hidden threats within the enterprise environment

• Stay informed about the latest threat intelligence and emerging attack techniques

• Work with SIEM and SOAR platforms to optimize alert processing and incident workflows

• Identify opportunities for automation to streamline security operations

• Collaborate effectively with other security teams IT and business units during incident response

• Provide clear and concise updates on incident status to the CSIRT Manager including post-incident reports and analysis

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• 8 years of hands-on experience in cybersecurity with a focus on Security Operations (SOC) and/or Incident Response

• Solid understanding of cybersecurity principles incident response lifecycles and security best practices

• Experience with SIEM tools (e.g. Splunk QRadar Sentinel) for alert analysis and log correlation

• Familiarity with EDR solutions and their role in incident investigation

• Strong familiarity with digital forensics principles and techniques and enterprise forensic solutions

• Knowledge of scripting languages (e.g. Python PowerShell Bash) for automation and data analysis

• Deep understanding of the MITRE ATT&CK framework and cyber kill chain

• Understanding of AI-driven security threats including adversarial attacks and model evasion and the ability to leverage AI/ML tools to enhance incident response and threat hunting

• Familiarity with AI-specific threat intelligence and incident response playbooks for securing AI/ML production environments

Preferred

• Bachelors or Masters degree in Computer Science Information Security or a related field

• Advanced industry certifications such as GCFA GCED GCIH GCIA CISSP or CISM

• Experience designing or maturing enterprise IR and DFIR programs

• Hands-on experience with SOAR platforms and large-scale automation initiatives

• Strong cloud security background including IAM container security and SaaS platforms

• Experience working with legal privacy and compliance teams on breach notification and regulatory response

• Exceptional communication skills with experience presenting to executive leadership

• Demonstrated ability to mentor junior security staff and influence across teams

• Experience with AI security frameworks such as MITRE ATLAS or OWASP Top 10 for LLMs

• Strong analytical and problem-solving skills with a keen eye for detail

• Excellent communication skills both written and verbal with the ability to explain technical concepts clearly

• Ability to work effectively as part of a team and independently under pressure

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations:

California: $X/hour - $X/hour or $X - $X base salary

Illinois Colorado Massachusetts and Minnesota: $X/hour - $X/hour or $X - $X base salary

Washington Maryland New Jersey and New York (including NYC metro area): $X/hour - $X/hour or $X - $X base salary

Washington DC: $X/hour - $X/hour or $X - $X base salary

Ohio: $X/hour - $X/hour or $X - $X base salary

Canada: CAD $X/hour - CAD $X/hour or CAD $X - CAD $X base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time permanent basis without the need for current or future sponsorship.

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a can-do approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

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