Senior Field Technician I Albany

Be the friendly face confident voice and skilled hands working on the ground and in communities to bring Australians closer together each day.

As aSenior Field Technicianyoull utilise your people and technical skills to make a meaningful and lasting impact putting smiles on our customers faces bringing more possibilities to Australian homes and businesses and propelling our nation into the future.

** We are looking for candidates based in Albany area**

A bit about your role

As part of a field service team youll discover a diverse and dynamic workplace where no two days are alike. Youll enjoy a wide variety of work right across our network and within the homes and businesses of our customers with a view to deliver timely high quality and brilliant customer service.

In your day to day work youll be the backbone that keeps Australia connected delivering end-to-end service to homes and businesses across the nation. From installation to repair and maintenance youll see the impact of your work in real time with every satisfied customer. Youll collaborate with a supportive and inclusive team with opportunities for coaching mentorship and career progression at every step.

A bit about you

To thrive in this role youll be an autonomous and motivated self-starter with extensive experience with copper and fibre network assurance fault finding and installs. Youll have an appetite to embrace a complex industry while learning and developing on the job. Ideal candidates for this role will have an ACMA license preferably with a cert 3 or cert 4 in telecommunications and draw on their dedication drive and customer service skills to deliver service with integrity and solutions with a smile every day.

What youll put in:

• Current Drivers License

• Strong communication skills both written and verbal

• Approachable and caring attitude to customer service

• Passion for problem-solving

• An appetite for challenge

• Comfortability working to tight deadlines

• Confidence to act with autonomy integrity and pace under pressure

• Availability to work required hours within the 7am - 7pm timeslot and travel to areas of work away from your nominal place of residence where required

What youll get out:

• 18 weeks of paid parental leave

• Discounted gym memberships other corporate benefits

• Device allowance or mobile device

• Options for salary sacrificing

• An inclusive work culture that priorities balance and wellbeing

• A dedicated and caring team of subject matter experts to train and support you

Life at nbn

To be part of nbn is to be part of something bigger. Theres so much more from here. Our pioneering spirit drives us forward every day. Together we help lift the digital capability of the nation by building and connecting Australias best fibre infrastructure into homes and businesses plus places and things everywhere. Were continuing to create Australias networka network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive flexible and supportive workplace where everyone can feel heard valued and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages nationalities abilities and cultures. Thats why we have a Reconciliation Action Plan Accessibility & Inclusion Plan offer 18 weeks of paid parental leave are a Pride in Diversity Platinum Employer and have active employee-led diversity pillars.Click here to see our list of employee benefitsand why were recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process please dont hesitate to contact us by emailingor calling our Recruitment Accessibility Enquiry Line at. Please note this line is dedicated to accessibility-related enquiries for the purposes of recruitment and only enquiries related to accessibility adjustments will be answered. For other matters please visit ourContact Uspage on our website.

Where to from here

If you think this role might be for you we want to hear from you. Please apply by following the links and send your resume only. We do not require a cover letter or any selection criteria to be addressed.

The preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment to assess their ability to perform the genuine occupational requirements of the position.

Please note that this role is a permanent opportunity and you must have applications will close at midnight of 6 September 2026.

To be eligible for this role you must have full working rights in Australia.