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Senior Advisor User Experience


Job Location:

Sydney - Australia

Yearly Salary: $ 133348 - 146945
Posted: 5 August 2026 (30+ days ago)
Application Deadline: 8 November 2026
Vacancies: 1 Vacancy

Job Summary

Senior Advisor User Experience

  • Ongoing

  • Located in Parramatta with flexible working arrangements available

  • Salaryranging from $133348 - $146945 per annumplus employers contribution to superannuation and annual leave loading.

About the role

This isa great opportunityto lead user experience and information architecture work across the NSW Department of Educations major digital channels helping parents carers studentsstaffand the community find and use information more easily.

In this role you will:

  • lead user experience and information architecture initiatives across large complex digital channels

  • map user journeys andidentifyopportunities to improve navigation content structureaccessibilityand task completion

  • conduct user research analyseevidenceand translate insights into practical recommendations

  • provide specialist UX and design advice to contentproductand platform teams

  • work with stakeholders across the department to improve consistencyusabilityand the overall quality of digital experiences

For further information please click here to view therole description

About you

  • Demonstrated experience in information architecture and user experience design for digital channels

  • Experience designing for coherence and consistency across multiple digital channels or large complex content environments

Essential requirements of the role

  • Demonstrated understanding of and commitment to thevalue of public education.

  • Current and valid Working with Children Check (WWCC) Clearance for paid employment.

Benefits

  • Flexible working arrangements

  • 35 hour working week

  • Competitive salary sacrificing employers contribution to superannuation and annual leave loading

  • Flex Leave entitlements generous holidays & leave conditions

  • Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience insights and alignment with the Departments values and priorities.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Educationclick herefor instructions on how tosubmityour application.

All other applicants pleasesubmityour application by clicking Apply Now.


Note:theselection process will include a range of assessment techniques toassistindeterminingyour suitability for the role. Successful candidates willbe requiredto undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role.As a condition ofemploymentyou willbe requiredto provide a valid Working with Children Check (WWCC) Clearance number (for paid employment).Visit thewebsitefor more information.

Candidates must have Australian work rights (citizens permanent residents New Zealandcitizensor a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens while temporary roles welcome applicants with a visa.

Closing date 18 August 2026 at 11:59pm.


For role enquiries please contactJames Still at


We welcome applications from people of all backgrounds including but not limited to Aboriginal and/or Torres Strait Islander people people of any age or gender people from culturally and linguistically diverse groups and/or from the LGBTQIA community veterans refugees people with disability people with sensory differences and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine please reach out to the contact person for this recruitment details listed above. For more information visit theNSW Department of Educations Diversity equity and inclusion webpage.


A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role and who may be considered for a range of similar roles including temporary term or ongoing roles over the next 18 months.


Required Experience:

Senior IC


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