Senior Advisor, Scheme Performance & Insights

Senior Advisor Scheme Performance & Insights (Temporary Parental Leave Backfill)

• Employment Type: Temporary opportunity (November 2026 to November 2027)
• Grade: DCS Clerk Grade 9/10
• Salary: $133348 - $146945 Superannuation and Leave Loading
• Location:Sydney/Gosford location / Hybrid working

About the Team

The Scheme Performance & Insights team provides performance reporting analysis and strategic insights across SIRAs statutory insurance schemes. We support executive decision-making by translating data risks and emerging trends into clear actionable intelligence that helps improve outcomes for customers and scheme stakeholders.

This temporary opportunity has a strong focus on theNSW Workers Compensation Scheme supporting the development of performance reporting executive insights and scheme monitoring activities.

About the Role

We are seeking an experienced and analytical professional to join the Scheme Performance & Insights team for a 12month parental leave backfill opportunity.

Working closely with scheme experts data analysts and senior leaders you will lead the monitoring and reporting of Workers Compensation Scheme performance. You will help transform complex information into meaningful insights identify emerging issues and opportunities and contribute to evidence-based decision making across the organisation.

This role is ideally suited to someone who enjoys working at the intersection of data policy strategy and performance.

Key Responsibilities

• Lead the development and delivery of Workers Compensation performance reporting.
• Analyse scheme data and performance indicators to identify trends risks and emerging issues.
• Prepare executive-level reporting briefing material and presentations.
• Translate complex information into clear insights for a range of audiences.
• Support the maintenance and continuous improvement of performance frameworks scorecards and reporting products.
• Work collaboratively with scheme stakeholders to manage the Workers Compensation Scheme risk register ensuring risks are identified validated monitored and escalated appropriately to support informed decision-making.
• Collaborate with stakeholders across policy supervision research analytics and scheme design functions.
• Provide high-quality advice to support strategic and operational decision-making.
• Contribute to performance monitoring and evaluation activities across the broader Scheme Performance & Insights portfolio.

About You

You will bring:

• Strong analytical and problem-solving skills.
• Experience interpreting and communicating data trends and performance information.
• Excellent written communication and stakeholder engagement capabilities.
• Experience preparing reports and insights for senior executives.
• The ability to work independently while managing competing priorities.
• A collaborative approach and a commitment to delivering high-quality outcomes.

Desirable Experience

• Workers compensation insurance regulation public sector or related industry experience.
• Experience with performance reporting scheme risk business intelligence policy analysis or program evaluation.
• Familiarity with translating data into strategic insights and recommendations.

Why Join Us

This is an opportunity to play a key role in monitoring the performance of one of NSWs most significant statutory insurance schemes. You will work with a highly collaborative team and contribute to reporting and insights that influence strategic decision-making across SIRA.

Questions on the role please contact Heath Noy at

Benefits

• Enjoy genuine flexible working arrangements that support work-life balance.
• Collaborate in state-of-the-art offices designed for innovation and connection.
• Access a wide range of wellbeing programs and resources to support your mental physical and emotional health.
• Take advantage of excellent professional development and learning opportunities to help you thrive.

What we need from you:
To start your journey towards becoming a Senior Advisor Scheme Performance & Insights please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages). In your cover letter please share your motivation for applying for this position and your relevant skills.

Essential Requirements

To be considered for roles in the NSW public sector applicants must:

• Be NSW residents orin the process of relocatingto NSW
• Holdappropriate workingrights for the type of employment offered-Fixed Term roles require valid work rights for the full duration of the role

Salary Grade 9/10 with the base salary for this role starting at $133348 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Esther Dah via

Visit the Capability Application Toolto prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Friday 18 of September 2026 at 9:59am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service digital transformation and regulatory reform. Come join us and influence the future of our great state.

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Required Experience:

Senior IC