Senior Administration Support Officer Maternity

Based at our Springfield campus this role will be part of a landmark moment in Queensland healthcare at Mater Hospital Springfield which opened early 2026. This state of the art facility will meet the needs of the growing Greater Springfield region. With a mix of public and private beds across ICU maternity emergency and medical surgical services its set to care for over 200000 patients annually.

Salary range: $39.79 - $44.25 per hour plus superannuation andaccess to not-for-profit salary packaging up to $15900 access to many staff benefits!

What youll be doing

This position is for a Senior Administration Officer and your role will involve but not limited to:

• Providing exceptional customer service to patients and clients
• Processing public and private patient admissions transfers and discharges and the preparation of clinical forms
• Completing and interpreting online eligibility checks and relevant admission paperwork for private patients
• Management of outpatient appointments and emergency presentations through Pregnancy Assessment Centre
• Registration of all public and private births
• Providing administrative support to clinical staff
• Maintaining a high level of discretion and confidentiality complying with administration and financial policy and procedures maintaining accurate current and accessible files
• Exercising judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined

About you

To be successful in this role you will demonstrate:

• Highly experienced in providing medical administration support.
• Highly developed time management and organisational skills
• Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)
• Knowledge of Health Funds
• Excellent customer service and interpersonal communication skills
• Ability to organise and prioritise work effectively within a busy fast-paced demanding environment.

Why join us

Mater is Queenslands largest not-for-profit healthcare provider delivering exceptional care to nearly 700000 patients each year across 11 (soon to be 12) hospitals. Were leaders in healthcare education fundraising & philanthropy and research and its our people who make the difference.

Were looking for passionate individuals to join our team and help shape the future of care. At Mater youll be part of a purpose-driven organisation that values innovation compassion and excellence.

• Increase your take-home pay with generous salary packaging options including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining retail travel accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queenslands Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close Sunday 25th June 2026 please note we may contact applicants prior to the closing date please do not hesitate to APPLY NOW. Direct applications only we are not engaging recruitment agencies at this time. All successful candidates may be required to complete preemployment checks (including criminal history working rights medical and working with children checks).

Mater offers a safe supportive flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.