Senior Account Manager-China

Class:Full-time AND Permanent

Legal Entity: StoneX Financial Pty Ltd

Report to: Team Manager - China Relationship Team

Company Overview:

Connecting clients to markets and talent to opportunity.

With 5400 employees and over 80000 institutional commercial and payments clients we operate from more than 80 offices spread across six continents. As a Fortune 100 Nasdaq-listed provider we connect clients to the global markets focusing on innovation human connection and providing world-class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities or ingrain yourself in the world of institutional investing StoneX Group is made up of four business segments that offer endless potential for progression and growth.

Business Segment Overview:

Retail:Empower individual investors and yourself in the world of retail through a range of different financial products rooted in innovation and market intelligence. From FX and CFDs to precious metals master an exciting world of wealth management tools.

Our Brand:

Position Purpose:

We are seeking an experienced and high-performing Senior Account Manager to drive client revenue retention and long-term value within the China client segment.

This role is responsible for full client lifecycle ownership including conversion of high-value clients retention upselling referral generation (RAF) and reactivation of dormant accounts.

The Senior Account Manager will manage a portfolio of mid-to-high-value clients and act as a trusted advisor delivering tailored solutions and driving commercial outcomes.

Primary duties will include:

• Convert high-quality and high value leads into traded accounts
• Apply consultative sales techniques to optimise conversion outcomes
• Provide tailored solutions aligned with client profile and trading needs

• Manage and grow a portfolio of active clients including high-value clients
• Maintain structured proactive engagement (calls meetings targeted follow-ups)
• Monitor client behaviour and proactively address churn risks

• Identify opportunities to increase deposits trading activity and product adoption
• Deliver tailored recommendations to maximise client lifetime value
• Drive revenue growth across assigned client portfolio

• Actively drive referral generation through strong client relationships
• Convert referrals into high-quality new clients

• Re-engage dormant or inactive clients through targeted outreach
• Identify root causes of inactivity and implement recovery strategies
• Focus on reactivating high-value or high-potential accounts

• Provide market insights commentary and trading-related guidance
• Collaborate with Marketing on webinars campaigns and client education initiatives
• Conduct periodic client reviews and relationship deepening activities

• Maintain high standards of CRM discipline and client data management
• Ensure compliance with KYC and regulatory requirements
• Support junior team members through guidance and informal coaching

To land this role you will need:

• 37 years experience in FX/CFD financial markets or client relationship management

• Proven track record in revenue generation retention and client growth

• Strong understanding of leveraged products and trading behaviours
• Advanced consultative selling and relationship-building skills
• Highly commercial results-driven and client-focused

• Excellent verbal and written communication skills in both Mandarin and English

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