Salesforce Marketing Cloud Functional Analyst

• Full-time

• Continuing position

• Salary Professional HEW8 17% Superannuation and Flexible Working Arrangements

• Based at the Melbourne CBD campus and hybrid ways of working

About You

We are looking for a Salesforce Marketing Cloud Functional Analyst who can bridge technical capability with business impact and thrive in a collaborative delivery-focused environment.

This role sits in Information Technology and Services and plays a key role in supporting and optimising Salesforce Marketing Cloud Engagement for RMIT Online.

Youll work closely with campaign specialists developers stakeholders and the broader Salesforce team to deliver scalable high-quality marketing automation solutions that improve engagement and customer experience.

This role will suit someone who combines strong functional analysis capability with practical Salesforce Marketing Cloud knowledge and a team-first mindset.

Were particularly interested in candidates who bring:

• Experience working with Salesforce Marketing Cloud Engagement or similar marketing automation platforms

• Awareness and understanding of the broader Salesforce ecosystem

• Strong documentation capability including business requirements process mapping and technical documentation

• The ability to translate business requirements into scalable technical solutions

• Strong stakeholder engagement and communication skills

• A collaborative approach and positive team fit

• Curiosity adaptability and a willingness to continuously learn

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the Portfolio

The Operations Portfolio enables an integrated enterprise-wide delivery for best practice student and staff experiences. The Portfolio incorporates the following business units: Enabling Services Reform (ESR) Communications People Information and Technology Services (ITS) Office of the Chief Operating Officer Procurement and Vietnam Operations. The Portfolio houses significant drivers and delivery components across the staff and student journeys and enables the overall experience for both groups.

ToApply

Please submit your CV and covering letter addressing your suitability for this position by clicking on the Apply link at the top of this page.

For further information about this position please see the Position Description hyperlinked below or contact Eliott Wang via email

Position Description

Please note if you are viewing this advert from an external site please click apply and you will be redirected to RMITs Jobs website to access the Position Description at the bottom of the page. Due to recent upgrades position description links may not work on LinkedIn advertisements.

#LI-Hybrid

RMIT is an equal opportunity employer committed tobeinga child safe organisation. We are dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

In line with RMIT Universitys commitment to a safe respectful and inclusive environment from 1 January 2026 the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a genderbased violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. Preferred candidates will also be required to undertake relevant preemployment background checks including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMITs safety obligations.

At RMIT we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements please contact Dani via or visit our Careers page for more contact information - are a Circle Back Initiative Employer we commit to respond to every applicant.