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Salesforce Industries Architect – Comms Cloud
Job Location:
Monthly Salary:
Posted:
11 August 2026 (5 hours ago)
Posted:
Application Deadline:
8 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Location: Sydney Australia
Experience: 1012 Years
Employment Type: Permanent
Role Overview
We are looking for an experienced Salesforce Industries Architect Comms Cloud (Vlocity) to lead technical and functional architecture for Salesforce implementations within the Telecommunications industry.
Key Requirements
- 1012 years of overall Salesforce CRM implementation experience.
- 5 years of hands-on experience with Salesforce Communications Cloud / Vlocity.
- Strong Telecommunications industry experience.
- At least one end-to-end Salesforce Industries (Vlocity) implementation preferably in Telecom.
- Strong knowledge of CPQ Order Management EPC and CLM on Vlocity.
- Hands-on experience with OmniStudio including OmniScripts DataRaptors Integration Procedures and Cards.
- Strong Salesforce development knowledge across Apex SOQL/SQL XML/JSON Visualforce JavaScript SOAP and REST APIs.
- Experience in legacy CRM/system migration to Salesforce/Vlocity.
- Strong Salesforce configuration integration and development capabilities.
- Salesforce Communications Cloud certification is preferred/required.
Key Responsibilities
- Provide technical architecture oversight and governance for Salesforce/Vlocity projects in the Telecom domain.
- Lead technical and functional design sessions and define scalable Salesforce/Vlocity solutions.
- Architect and develop solutions using Apex Lightning Web Components Visualforce and related technologies.
- Design and implement Vlocity solutions using Industry Console OmniStudio Cards OmniScripts DataRaptors Integration Procedures and Product Modelling.
- Lead custom development integrations and data migration activities.
- Mentor technical teams and provide guidance on Salesforce/Vlocity development and integration best practices.
- Support delivery teams in resolving complex technical and architectural challenges.
- Promote best practices reusable solutions and continuous improvement across the Salesforce/Vlocity ecosystem.
Must-Have Skills
- Salesforce Industries / Communications Cloud (Vlocity)
- Telecommunications domain experience
- CPQ Order Management EPC & CLM
- OmniStudio / OmniScripts / DataRaptors
- Salesforce configuration & development
- Apex LWC SOQL REST/SOAP integrations
- End-to-end Salesforce/Vlocity implementation experience
Good to Have
- Agile certification
- Experience leading large-scale Salesforce transformation or migration programs
