Salesforce Functional Consultant

• Full-time Position (76 fortnightly hours)
• 12 Month Fixed Term Contract
• Competitive annual salary Super Salary Packaging*(toincreaseyour take home pay)
• Located in Adelaide

About RASA

Relationships Australia South Australia (RASA) is a not-for-profit secular community organisation helping people to overcome difficulties and bring about positive change in their lives. We offer services for families couples and individuals of all agesbackgroundsand find outmoreabout RASA go to.

Whowe arelookingfor

We are looking for a proactive and collaborative Salesforce professional who enjoys solving problems and delivering practical sustainable system improvements. The ideal candidate is detail-oriented takes ownership and is passionate about building internal capability and supporting continuous improvement.

To be successful in this role you will have:

• Bachelors degree (AQF Level 7) in information technology information systems or related discipline or equivalent experience in the field of information technology.
• Strong understanding of Salesforce and its capabilities with a focus on no-code and low-code configuration administration user support and declarative solution design.
• 3 - 5 years experience working with Salesforce in a functional consulting administration or development focused role ideally within a Nonprofit Cloud environment
• Demonstrated experience in requirements elicitation analysis and documentation with the ability to translate business needs into clear testable functional requirements user stories and process flows.

It would be a bonus if you have:

• Experience deploying changes across multiple environments from development and testing through to production ensuring smooth and successful releases.
• Relevant Salesforce certification
• Experience with Salesforce Nonprofit Cloud

What you will be doing

The Salesforce Functional Consultant (Administrator) for the Salesforce Nonprofit Cloud at RASA is responsible for strengthening RASAs internal capability to configure maintain and support Pirkutu (Salesforce Nonprofit Cloud) as a core operational system.

Working in partnership with RASA Business Analysts the role translates approved business requirements into practical sustainable Salesforce configuration outcomes ensuring alignment between business intent and system behaviour. The role provides hands-on platform capability across configuration administration release management support and issue resolution addressing the gap between business analysis and technical delivery.

A key focus of the role is to reduce reliance on external implementation partners for day-to-day changes while embedding strong internal practices for configuration support documentation and governance. Through practical delivery and knowledge transfer the role contributes to a more resilient self-sufficient Applications function that can support ongoing stabilisation continuous improvement and future platform evolution.