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Salesforce Communications Cloud Architect-Sydney
Job Location:
Monthly Salary:
Posted:
8 October 2026 (Yesterday)
Posted:
Application Deadline:
5 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Only candidates in Australia can apply with PR or Citizenship
Location: Sydney
Employment Type: Permanent
Role Overview
We are looking for an experienced Salesforce Communications Cloud Architect with strong expertise in Salesforce CRM Communications Cloud Salesforce Industries (Vlocity) and Telecom. The ideal candidate will have hands-on experience in solution design technical architecture implementation and legacy CRM migration.
Key Responsibilities
- Lead the technical architecture and implementation of Salesforce Communications Cloud solutions.
- Design scalable solutions using Salesforce Industries / Vlocity for Telecom clients.
- Work across CPQ Order Management EPC and CLM capabilities.
- Design and develop solutions using OmniStudio tools including OmniScripts DataRaptors and Cards Framework.
- Provide technical leadership throughout the complete Salesforce implementation lifecycle.
- Design integrations and solutions using APIs SOAP REST XML and JSON.
- Support migration from legacy CRM/platforms to Salesforce Communications Cloud/Vlocity.
- Collaborate with business functional and technical stakeholders to translate requirements into scalable Salesforce solutions.
- Provide technical guidance to development teams and ensure adherence to Salesforce architecture and best practices.
Required Technical Skills & Experience
- Overall Salesforce CRM implementation experience.
- 5 years of hands-on implementation experience with Salesforce Communications Cloud.
- Strong understanding of the Telecommunications industry and related business processes.
- At least one end-to-end Salesforce Industries (Vlocity) implementation preferably in Telecom.
- Strong knowledge of:
- CPQ
- Order Management
- EPC (Enterprise Product Catalog)
- CLM (Contract Lifecycle Management)
- Strong experience with OmniStudio including:
- OmniScripts
- DataRaptors
- Cards Framework
- Strong Salesforce development knowledge across Apex SOQL/SQL Visualforce JavaScript XML and JSON.
- Hands-on experience with SOAP and REST APIs and Salesforce integrations.
- Experience leading or supporting legacy CRM/platform migration to Salesforce/Vlocity.
- Strong technical design problem-solving communication and stakeholder management skills.
