Sales Specialist

Were looking for a Sales Specialist to provide support to Business Development Managers actingas a subject matter expert in Metros systems and processes. Youll ensure seamless coordinationeffective communication and be a trusted partner to both internal teams and externalstakeholders.

Roles and responsibilities

Sales Support

• Act as a point of contact for introducers to assist them with enquiriesincluding but limited to; Metro product information pricing systemaccess troubleshooting and Credit Policy guidance
• Develop a reputation with introducers as a trusted and reliable partner

Internal Support

• Assisting and providing advice to the Client Services team with inquiriesthey raise with the Sales team.
• Helping introducers with back end issues
• Managing group email box and determine which department is toaction and provide instructions

Business Development

• Provide specialist support to BDMs to develop existing relationships withintroducers
• Provide guidance and support to support the BDMs for enquiries such asrisk appetite policy troubleshooting etc. and escalating when required
• Build relationships with introducers
• Assist BDMs with accreditation requests and onboarding andoffboarding introducers
• Assist with maintaining aggregator and introducer informationand ensure compliance documents are held and up to date

How to succeed

This role would suit a team player with a can-do attitude and an ability to work autonomously. Youll possess excellent verbal and written communication skills strong organisational ability excellent customer service and an ability to build rapport and influence stakeholders.

We are looking for someone with the following:

• 3 years previous sales support experience
• Ability to build rapport and develop professional relationships with brokers and excellent customer service skills
• Must have Australian working rights (citizen or PR)

Benefits

We offer a robust benefits package to help support your health and financial security plus youll enjoy:

• Hybrid working model work 3 days in the office and 2 at home
• A culture that promotes growth
• Fun regular social events so you can get to know your coworkers

We Value Your Wellbeing

Metro Finance believes in diversity equity and inclusion and offers a safe environment to grow. Bring your open mind and can-do attitude to help us deliver our award-winning service to clients. Our culture of continuous improvement gives you opportunities to learn. We encourage you to take advantage of all career development opportunities across department teams to help build your skills.

About Metro Finance

We offer an alternative to traditional bank funding with a modern approach and mindset. Our cutting-edge financial products advanced technology and local expertise set us apart. We excel at providing a real human experience for our fact our Sales Settlements and Credit teams are all regular CAFBA award winners our most recent for 2022 including the prestigious Financier of the Year Credit Team of the Year and Settlements Team of the Year awards. Were also proudly Great Place to Work certified.

If you require further information please contact our Talent Acquisition Manager at