Sales Order Management Specialist

We are seeking a proactive and detail focused Sales Order Management Specialist to join our team in Kings Park.

This role is responsible for managing customer orders from processing through to delivery ensuring accurate coordination across supply chain production sales and logistics functions. You will play a key role in maintaining customer satisfaction by proactively managing order flow resolving delays and supporting on time delivery outcomes.

Working closely with both internal teams and overseas suppliers you will help drive a customer focused approach while supporting efficient operational performance.

What you will be doing

• Sales Order Coordination: Monitor and manage open sales orders to ensure customer delivery requirements are achieved
• Purchasing & Supply Chain Support: Create and manage intercompany purchase orders supplier confirmations and in transit records within SAP
• Shipment & Logistics Coordination: Coordinate overseas shipments update ETA information and prepare documentation for goods receipting
• Stakeholder Communication: Liaise with suppliers freight forwarders customs brokers and internal teams to maintain strong working relationships
• Order Expediting & Problem Solving: Support urgent customer requests resolve system or process related delays and identify alternate sourcing options where required
• Customer Service & Reporting: Communicate delays or changes to customers provide solutions where possible and support overall customer satisfaction outcomes
• Systems & Data Management: Maintain pricing master data and order related information within SAP systems
• Cross Functional Collaboration: Work closely with demand planning production sales and service teams to support operational performance and delivery targets

Qualifications :

• Experience in sales order processing supply chain customer service or similar coordination roles
• Working knowledge of SAP ideally within supply chain sales order management or purchasing functions
• Strong understanding of supply chain and order fulfilment processes
• Intermediate Microsoft Office skills including Excel and pivot tables
• Strong communication skills with the ability to work across multiple teams and stakeholders
• Strong attention to detail with good analytical and problem solving skills
• Ability to manage competing priorities and work in a fast paced environment
• Experience working with both internal and external customers

Additional Information :

To apply please submit yourcover letter and resumethrough the online application link. 

Candidates that are submitted by an agency directly without prior written HR approval will not be considered and Bosch will not be liable for any recruitment fee in these circumstances.

Remote Work :

No

Employment Type :

Full-time