Risk Analyst, FCS (Applicants must Identify as Aboriginal andor Torres Strait Islander)

Create your best future and join the Financial Crime Surveillance team as a Risk Analyst

• 12 month max term
• Based in Adelaide SA
• Hybrid work available after training

Whats the role

As a Risk Analyst within the Financial Crime Surveillance team youll work in the first line of defence supporting key activities across Know Your Customer (KYC) Customer Due Diligence (CDD) Anti-Money Laundering (AML) Counter-Terrorism Financing (CTF) and Sanctions compliance.

Youll investigate customer information assess risk indicators engage with customers and internal stakeholders and make informed decisions that support regulatory compliance and customer protection.

During your first 810 weeks youll complete a comprehensive accreditation and training program requiring full-time attendance in the office. Once accredited youll transition to a hybrid working model of two days in the office and three days from home.

Key Responsibilities

• Conduct customer remediation activities through phone email branch and correspondence channels
• Engage with customers and stakeholders through phone email and other communication channels.
• Reviewvalidate and update customer identification and KYC information.
• Manage customer communication lifecycles and compliance-related follow-up activities.
• Ensure compliance with AML/CTF KYC and regulatory requirements whilemaintainingaccuratecustomer records.

What do I need

Were looking for analytical and customer-focused professionals who can confidently manage case-based work in a fast-paced environment.

Required skills:

• Confidence engaging with customers via inbound and outbound calls
• High attention to detail and ability to make sound risk-based decisions
• Experience working across multiple systems and managing competing priorities required
• Excellent written and verbal communication skills
• Strong investigative and analytical skills
• Strong stakeholder management and interpersonal skills

Desirable skills

• Experience in banking financial services compliance risk or a related field
• Exposure to financial crime AML KYC customer due diligence or remediation activities

Why join us

At Westpac were passionate about becoming our customers #1 banking partner for life and we know that starts with creating the best workplace in the country. For Aboriginal and Torres Strait Islander peoples that means more than just a job.

• Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture for example dedicated Sorry Business Lifestyle and Wellbeing leave.
• Tailored career support through our Indigenous Careers Team and growth opportunities like the Echo mentoring program and Jawun secondments.
• Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives including our Brothers & Sisters Employee Advocacy Group and our annual Indigenous Bayala Djurali Summit.

Create your future today

To get started simply click on the APPLY or APPLY NOW button

Wereall about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provideadditionalsupport to welcome our veterans IndigenousAustraliansand neurodiverse community.

If you need any adjustments during the recruitment process you can find more information and contact details on ourFAQs and how to contact us page under the Diversity sustainability and flexibility section.

At Westpac we aim to help Aboriginal and Torres Strait Islander Australians succeed by supporting Indigenous employees to build meaningful careers. Applicants must identify as Aboriginal and/or Torres Strait Islander. The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth) and section 65 of the Equal Opportunity Act 1984 (SA).