Revenue Collections Officer
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Job Summary
Bolton Clarke Groupone of Australias largest independent not-for-profit providers of home care retirement living and residential aged care operating nationally and Clarke Residential group now has 88 Aged Care Homes across QLD NSW VIC SA & WA with the inclusion of the Allity McKenzie & Acacia Living Group.
Responsibilities include:
- Manage the full resident billing cycle including fee setup adjustments and monthly billing generation
- Perform Medicare funding reconciliations and ensure alignment with billing streams and government notifications
- Oversee payments receipts and debt collection including direct debits and overdue account follow-up
- Respond to billing and funding queries from internal teams residents and families
- Ensure all activities meet compliance requirements policies and SLAs
- Maintain strong relationships with stakeholders including Home Managers and external customers
- Support administrative processes to ensure efficient team operations
To be successful in this role our preferred candidate will have:
- Experience in accounts receivable billing or revenue-related roles
- Strong reconciliation and data processing skills
- Excellent attention to detail and ability to manage multiple priorities
- A customer service mindset with strong communication skills
- Intermediate Excel skills (e.g. XLOOKUP Pivot Tables)
- Experience in aged care Medicare funding or systems such as Dynamics/Trax or Epicor (desirable)
- Relevant accounting qualifications or current study will be highly regarded but not essential.
Why Work For Bolton Clarke:
Excellent work/life balance with shifts that suit your personal needs
A caring team environment with strong clinical and allied health support
Career progression and development opportunities
Generous salary packaging and not-for-profit tax benefits claim up to $18550 tax free
Private health insurance and gym discounts
An Employee Assistance Program for staff and family
Apply Now: Our application process takes 10 minutes to apply please follow the below link to start your application.
Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age disability race nationality ethnicity sexual orientation gender identity intersex status and family or marital status.
Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.
If you have any further queries please contact Kyara Sanelli ()Required Experience:
Unclear Seniority
