Residential CareYouth Worker
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Job Summary
About Us
Point Care Pty Ltd is a registered NDIS provider delivering high-quality person-centred support services across Queensland. We specialise in Supported Independent Living (SIL) out-of-home care and complex support needs with a strong focus on improving outcomes for children and young people in care.
About the Role
We are seeking experienced Residential Care Workers / Youth Workers to support young children in a structured residential setting in Gladstone. This role requires a high level of professionalism emotional intelligence and the ability to manage complex behaviours while maintaining a safe and nurturing environment.
You will be responsible for providing day-to-day care implementing care plans and supporting children with their developmental emotional and behavioural needs.
Key Responsibilities
Provide high-quality trauma-informed care to children and young people
Support daily routines including personal care meals education and activities
Implement individual care plans behaviour support plans and risk assessments
Manage challenging behaviours using approved strategies and de-escalation techniques
Maintain accurate documentation incident reports and progress notes
Work collaboratively with families case managers and multidisciplinary teams
Ensure compliance with NDIS standards Child Safety requirements and organisational policies
Essential Requirements
Demonstrated experience working with children or young people in residential care or similar settings
Strong understanding of trauma-informed care and behaviour management
Certificate IV in Child Youth and Family Intervention (or equivalent) highly desirable
Current Blue Card (Working with Children Check)
NDIS Worker Screening Clearance
Current First Aid and CPR certification
Valid drivers licence and reliable vehicle
Ability to work shift work including sleepovers weekends and public holidays
Can start immediately
Competitive hourly rates aligned with SCHADS Award / NDIS standards
Ongoing training and professional development
Supportive team environment with structured supervision
Opportunities for career progression within a growing organization
Required Skills:
With an active Blue and Yellow Card and can start immediately. Minimum Cert III or higher (or willing to obtain one). A minimum completion of a high school or equivalent Strong understanding of the NDIS and its guidelines Strong communication and interpersonal skills. Strong problem-solving and decision-making skills. Experience with CRM software and NDIS portals. Understanding of health and safety regulations. Ability to work with a diverse client base understanding the different support needs of clients based on their abilities cultural backgrounds and language requirements. Basic care and first aid skills Ability to work independently and as part of a team Strong organizational and time management skills Strong computer skills including proficiency in Microsoft Office Suite
Required Education:
Cert III or higher
