Resident Engagement Initiative Manager

Support the Resident Operations team in enhancing resident engagement and satisfaction across our retirement villages About Keyton:Withover 65 villages across Australia 15000 residents and 800 passionate staff were leading the way with heart for a new age of wellbeing connection and choice for all independent over 30 years of experience our teams work across the country in a variety of departments and business units all share a common goal:WeLead with Heart and we are committed to creating caring and fun-filled retirement purpose is to create places where communities thrive not only for residents but importantly for our employees also. We do this by creating safe secure and connected independent living communities where residents can enjoy active and social lifestyles close to essential services and amenities. Your Day on A Page We have an exciting opportunity for a proactive and organised Resident Engagement Initiative Manager to join our Residents Operations team and lead the delivery of key national initiatives that support resident engagement and experience across our villages. We welcome applications from candidates based in Sydney the Sunshine Coast or Melbourne. This is a 15-month fixed-term contract working 4 days per week with regular weekly travel to villages required as part of the roleAs the Resident Engagement Initiative Manager you will lead the planning coordination and delivery of national programs and initiatives that enrich the lives of more than 15000 residents across Keyton closely with residents village teams and corporate stakeholders you will bring to life a diverse portfolio of engagement wellbeing and communication initiatives designed to strengthen connection celebrate resident achievements and create thriving village Youll Make an Impact:Reporting to the National Resident Engagement Manager you will be responsible for: Lead the delivery of assigned initiatives collaborating with stakeholders to define project scope manage timelines mitigate risks coordinate teams and ensure successful outcomes are delivered on time and within budgetPartnering with village teams to drive participation increase awareness and ensure a consistent resident experience across Keytons national portfolioManaging the delivery and analysis of resident satisfaction surveys gathering valuable feedback and translating insights into meaningful improvements across villagesSupport continuous improvement by monitoring initiative outcomes and reporting on progress and opportunities for enhancementPrepare project documentation reports presentations and status updatesRepresent Keyton professionally at village events community functions and stakeholder engagements as requiredEnsure compliance with organisational policies regulatory requirements and workplace health and safety standardsIdentifying opportunities to introduce new programs events and engagement strategies that enhance resident wellbeing connection and sense of belongingYour projects may include:Delivering programs supporting residents to pursue new interests launch community projects and bring creative ideas to life through funding and village supportManaging the production of Keytons resident newsletter showcasing inspiring resident stories village achievements and community highlights from across the countryCoordinating the monthly puzzle books providing engaging recreational content that promotes wellbeing enjoyment and social connectionOverseeing national resident recognition programs including milestone celebrations Planning and delivering resident competitions and events including the Keyton Resident Art Competition creative showcases and other community engagement initiativesSupporting ongoing adoption and enhancement of the resident technologies to stay informed and connectedThis is a highly visible role that combines project management stakeholder engagement communications and community building providing the opportunity to make a genuine impact on the daily lives of residents and contribute to creating places where communities YouExcellent written and verbal communication skills with the ability to engage confidently with stakeholders at all levelsExperience preparing reports presentations and project documentation highly regarded The ability to manage competing priorities in a fast-paced environmentA collaborative mindset and a flexible solutions-focused approachHave excellent computer skills (confident with the use of Microsoft Office Suite and other computer systemsCurrent Driver Licence Ability to travel to carious villages when requiredKeyton Perks & BenefitsCompetitive salary and bonus schemeA supportive and friendly work environmentHybrid working environment opportunity to work from home4x Wellbeing Days (one per quarter). Thats almost an additional week off in addition to your annual leave!Fitness Passport for you and your familyReward & recognition servicesExcellent company benefits and discounts on offerDiscounted health insurance annual vaccinations and skin checksBe part of a team that values innovation compassion and making a differenceReady to Unlock your Future with KeytonAre you passionate about delivering projects that make a real difference Join our Residents Operations team and play a key role in enhancing resident engagement and experience across our villages. Apply today and be part of something truly submit your resume and cover letter to the link your cover letter please highlight your interest in the Resident Engagement Initiative Manager opportunity and explain how your skills and qualifications align with our note: The successful applicant must complete a Police Check & will be required to receive an annual flu vaccination between the months of May-November with supporting documentation prior to joining.