Repair Centre Manager

Capital SMART is Australia and New Zealands leading accident repair network with 60 sites and a reputation for setting the benchmark in collision repair. Were looking for an experienced Repair Centre Manager to lead one of our sites on a full-time permanent basis.

The Role

As Repair Centre Manager youll be responsible for the overall performance of your site from production and quality through to people safety and customer outcomes. Youll lead a full team across panel paint assembly and detail working closely with insurance partners and customer service teams to keep the business running profitably and efficiently.

What youll be doing:

• Owning full P&L responsibility for your repair centre including budgets costs and revenue targets
• Driving production efficiency and turnaround times across the entire repair process
• Leading developing and managing a multi-disciplinary team of tradespeople and support staff
• Building and maintaining strong relationships with insurance partners and key stakeholders
• Ensuring repair quality and customer experience meet Capital SMARTs standards at every stage
• Driving a strong safety culture and ensuring compliance with WHS requirements
• Managing recruitment performance and development of your team
• Monitoring KPIs and reporting on site performance to senior leadership
• Identifying opportunities to improve process efficiency and profitability

What were looking for:

• Proven experience as a Repair Centre Manager Site Manager or Production Manager within smash repair
• Strong commercial acumen with experience managing budgets and P&L
• A solid understanding of the end-to-end collision repair process
• Demonstrated leadership experience managing teams
• Experience managing insurance partner relationships highly regarded
• Excellent communication organisational and problem-solving skills
• Experience with repair management systems (e.g. Autoflow Estimage) an advantage
• Full working rights in Australia

Whats on offer:

• Permanent full-time role Monday to Friday
• Competitive salary package performance incentives
• Ongoing leadership development and training
• Clear pathways into senior management roles
• Weekly lunches and monthly team celebrations
• Staff discounts on parts and tools
• Referral bonus up to $2000
• Guaranteed Christmas shutdown

If youre a proven leader in collision repair looking to run your own site and make a real impact wed like to hear from you.

Apply now through Capital SMARTs careers page.