Regulatory Analyst

Regulatory Analyst - Bring Your Skills to the Table

Grade: Clerk Grade 7/8 ($116981 - $129492 p.a. base salary Superannuation)
Duration: 1 x Ongoing 1 x temporary role
Location: Sydney (111 Elizabeth Street) with hybrid/flexible work options with anexpectation of 2-3 office attendance per week

Do you thrive on tackling regulatorychallenges and turning complexity into smart practical solutions Ready toroll up your sleeves and make a genuine impact

Join us and help associations liftprofessional standards while strengthening consumer protections across thenational professional standards system.

This is your chance to step into adynamic role where youll play an important part in delivering regulatoryprograms that support the work of the Professional Standards Authority withinthe NSW Department of Customer Service. Your contribution wont just tick boxes it will help shape outcomes that matter.

The Professional Standards Authorityis the NSW-based regulatory support agency for the multi-jurisdictionalProfessional Standards Councils. Together the Councils lead the nationalsystem of professional standards regulation and we collaborate withprofessional bodies and occupational associations to lift standards andsafeguard consumers across a closer look youll discovera team doing meaningful work in a unique national space.

As part of our regulatory teamyoull play an active role in achieving key objectives including to:

• Ensure statutory decision-making by the Councils is supported by quality analysis and advice
• Deliver clear and practical encouragement and assistance to legal accounting building sector and other associations to regulate professional and ethical standards for their members
• Monitor the ongoing performance and compliance of associations administering professional standards schemes
• Promote the benefits of professional standards schemes to associations insurers regulators and other stakeholders.

About you: Were on the hunt for a go-getterwhos curious quick on their feet and loves diving in headfirst. You thrive ina team learn fast and can handle change like its just another fun challenge.
To be successful in this role youwill have:

• Experience in regulatory compliance/risk management (or similar experience)
• Ability to research think critically and solve problems by analysing information and developing practical solutions
• Proven ability to write clearly persuasively and concisely
• Experience in establishing effective relationships with internal and external stakeholders
• Ability to drive initiatives to improve service delivery manage competing priorities and respond to deadlines
• An understanding of the role of regulation in protecting consumers and an interest in working with professions and their associations.

Forany role related queries please contact Alfred Balachandran ProfessionalStandards Authority ().
Forany recruitment process related queries please contact the recruiter

Please submit your CV (no more than5 pages) for review and a cover letter (no more than one page) demonstratingyour capability for the role.

Salary Grade 7/8 with the base salary for this role startingat $116981 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment pleasecontact Jessica Love via

Visit theCapability Application Toolto prepare for the recruitment process by accessingpractice application and interview questions based on the focus capabilitieslisted in the role description.

Closing Date: Monday 17th August 2026 (9:59am)

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) givesyou the opportunity to help improve government services and be part of reform thatbenefits people across NSW. We arefocused on delivering excellent customer service digital transformation andregulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusiveworkplace

Thestrength of our workforce lies in its diversity and embracing difference whilethe key to our success is leveraging the contributions of employees withdifferent backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that mayrequire adjustments to allow you to fully participate in this selection process(including an alternate format of the application form) please contact or.

For more information please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process

Required Experience:

IC