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Recovery & RTW Specialist

WorkSafe Victoria

Job Location:

Geelong - Australia

Monthly Salary: Not provided by the employer

Posted: 19 August 2026 (27 days ago)

Application Deadline: 16 November 2026

Vacancies: 1 Vacancy

Job Summary

Recovery & RTW Specialist

$137963.00 per annum 12% superannuation
Full time ongoing opportunity
Wadawurrung / Geelong based (hybrid working model minimum 3 days per week in the office)

About the role

The Claims and Recovery Support Division (CaRS) is focused on supporting the recovery and return to work of injured workers. This is achieved through adopting a contemporary approach to claims management and person-centred planning to support injured workers in maximising their social and economic participation.

CaRS is transforming how support and services are delivered to injured workers to improve the outcomes they achieve. As part of this we are helping shape and execute on key strategic priorities for RTW Victoria through pilots innovation and key strategic programs of work.

The Recovery and RTW Specialist is a member of the Claims Support team within the CaRS this role you will use specialist skills and expertise in the field of personal injury management to provide guidance support and development to the CaRS Division to promote appropriate recovery and return to work outcomes for the injured workers supported by our division.

Key accountabilities

Proactively coach mentor and share expertise in particular with Recovery and Support Advisors Coordinators and Officers to build and develop recovery and return to work knowledge within the CaRS Division
Collaborate with Recovery & Support Advisors Coordinators and Officers and treating health professionals to ensure an injured worker is provided with evidence-based best-practice treatment and rehabilitation advice as it relates to their workplace injury or illness
Work closely with internal and external stakeholders providing subject matter expertise to identify opportunities to develop and embed strategies that support the injured worker experience and improve outcomes for injured workers.
Provide leadership and recovery and return to work subject matter expertise in the review of treatment and support requests arising from Workers compensation claims
Use your expertise to identify opportunities to develop modify and review recovery and return to work claims processes procedures standards and guidelines

Please click here to view the Position Description for additional information.

About you

You are a team player with demonstrated experience in the personal injury disability or health sector combined with experience in claims management and facilitating improved outcomes for clients. You have a strong understanding of how to build rapport and develop recovery plans with injured workers and their support networks and highly developed skills in coaching influencing and relationship building. You will play a critical role in providing advice and building the capability of our Recovery and Support Advisors and Coordinators.

Ideally you will also have the following:

Experience supporting people who have complex needs
Highly developed knowledge and understanding of injury management and rehabilitation in a compensable setting
A high level of professional resilience
A growth mindset open to coaching and developmental feedback
Capability to develop and support continuous improvement initiatives
Effective and influential communication skills

Qualifications

A degree or tertiary qualification in an allied health field (e.g. Occupational Therapy / Psychology / Physiotherapy / Rehabilitation Counselling) is highly desirable and/or significant equivalent experience.

Eligibility requirements

Only applications submitted via the WorkSafe Careers website will be considered.
Preferred candidates may be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks as required for the position as part of the recruitment process.
Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency.

Working with Us

At WorkSafe we aspire for every employee to feel connected safe and valued in their team for teams to feel valued in the workplace and for WorkSafe to be valued in the community.

We believe that a diverse workforce is the key to delivering the best outcomes for the Victorian community and strongly encourage applications from all people including First Nations people and people with disability diverse cultural and linguistic backgrounds sexualities and genders.

Whats next

Applications close 11:00pm on Tuesday 1 September 2026. Click the link to apply and join us in making a difference to Victorian lives.

To ensure a fair and open recruitment process we request that you complete your written application and any online interviews without the use of AI tools. We want to understand your professional skills experience and capabilities. We acknowledge that candidates may choose to use AI as part of background research.

Please note due to the volume of applications received individualised feedback will only be provided to candidates who progress to interview stage.For support with a reasonable adjustment request or general enquiries please contact Talent Acquisition Specialist Bree Jacksonvia email at

Please note that a similar role was recently advertised at WorkSafe as a fixed-term opportunity. This is a new position (in addition to that role) and is offered on an ongoing basis.

Required Experience:

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