Quality Manager (12month Fixed Term – Maternity Leave Cover)

• 12-month fixed term (maternity leave cover) full-time position with free onsite parking
• A fantastic opportunity to lead and support quality assurance and regulatory compliance across the institution
• Be an integral part of Excelsias life-transforming global Christian learning community.

About the Role

The role of the Quality Manager is to work with and support the Director of Quality & Risk with:

• Satisfying regulatory requirements relevant to the provision of education under the Higher Education Act 2001 the Higher Education Support Act 2003 the Education Services for Overseas Students Act 2000 and the National Code of Practice for Providers of Education and Training to Overseas Students (2018).
• Providing leadership and guidance in developing and implementing institutional quality assurance and continuous improvement practices particularly in relation to monitoring review and improvement per the Higher Education Standards Framework.
• Managing the Document Management System in relation to governance registration accreditation and transition to university status as required under legislation.
• Facilitating and contributing to quality assurance in internal and external audits benchmarking and quality processes for continuous improvement and reporting purposes.

Primary responsibilities include:

• To manage the Document Management System (DMS) in relation to governance registrationaccreditation and transition to university status as required under legislation.
• To facilitate and contribute to quality assurance in internal and external audits benchmarking and quality processes for continuous improvement and reporting purposes.
• To influence and shape organisational decision making that upholds quality assurance.
• To represent the quality Department providing accurate information to relevant stakeholders as required.
• To review monitor and train staff on the quality assurance requirements of external representation and marketing materials.
• To review monitor and train staff on the quality assurance requirements of their role responsibilities.
• To support the implementation measuring and reporting of institutional compliance andquality assurance and Self-Assurance Model (SAM).

Selection Criteria

Qualifications and Professional Standing:

• Committed Christian involved in a local congregation.
• Possession of a relevant degree level qualification or an equivalent combination of relevant experience/ training.
• Extensive experience (10 years) working in a Quality Assurance role or equivalent.
• Experience in a higher education setting (or equivalent) would be an advantage.
• Familiarity with the legislative framework of Australian higher education and confidencein communicating with the staff of regulatory authorities.
• A good understanding of quality assurance systems and the ability to provide leadership in the maintenance and documentation of standards and systems.
• Advanced computer skills including a strong command of the Microsoft Office Suite and Adobe and technological literacy with proficiency in database management.
• Demonstrated ability to manage complex projects and data sets.
• Excellent interpersonal skills and a commitment to continuing professional development.
• Excellent skills in written communication and demonstrated experience in reviewing and writing reports submissions and policy documents.
• Excellent attention to detail and demonstrated ability in proofreading fact checking and quality assurance.
• Proven organisational skills with the ability to prioritise and meet deadlines.
• Full Australian Working Rights.

About Us

Excelsia University College was founded in 1983 as Australias first Christian arts college and together with Indiana Wesleyan University we are part of a global Christian learning community with big plans to take Christian higher education to the next level in Australia and the Asia-Pacific region for undergraduate and postgraduate students.

Excelsia Benefits

• Maximise your take home income through our Salary Packaging scheme.
• Enjoy family friendlypolicies providing generous leave and working conditions.
• Experience working in aspiritually richenvironment with opportunities to engage in devotions.
• Upskill with our substantialtuition discount to eligible staff and theirimmediatefamilies to study Excelsia courses.
• Our employees have access to earned wages the ability to save before youre paid financial education and much more.

This full-time position is based in Pennant Hills.

How to Apply

If you meet the above criteria you have a great opportunity to join our Christian community. Please provide your application with resume and covering letter addressing the position criteria via this website. If you have any queries regarding the position or application process please contact us via

This position may be filled as soon as a suitable applicant is found so early applications are encouraged.

Excelsia University College is a smoke free campus.