Project and Administration Officer

This position will be employed within a team that supports thegovernance function for the North Queensland networked hub model (networkedhub). Various functions of the networked hub will be provided by externalstakeholders and the team will work closely with all stakeholders to supportthe governance function. The networked hub will enhance the local DFV immediateresponses for victim-survivors and strengthen referral pathways across theLocal Governance Areas (LGA) of Townsville City Burdekin Hinchinbrook andPalm Island. The governance function provides strategic oversight of the networked hub. The function will monitor the overall progress of the model identify trends and emerging issues to ensure the model works effectively and efficiently for victim-survivors. This will ensure thatpractitioners are supported in their roles to deliver safe and effectiveoutcomes for victim-survivors.

The Project and Administration Officer supports the Governance Lead and broadergovernance team by coordinating governance logistics meetings recordscommunications and document control for the North Queensland networked hubmodel. The role ensures governance meetings are well organised agendas andpapers are prepared and distributed minutes and action registers are accurateand current agreed actions are followed up in a timely manner and governancerecords are maintained to support accountability transparency and effectivedecision-making.

Duties & Responsibilities

The Project and Administration Officer will:

Coordinate governance meeting logistics including scheduling meetings confirmingattendance booking venues or online meeting links arranging resources andsupporting smooth meeting delivery.

• Prepare collate and distribute agendas meeting papers briefing materials andsupporting documents in consultation with the Governance Lead and relevantstakeholders.
• Record accurate minutes decisions discussion points and agreed actions forgovernance meetings and circulate endorsed records within agreed timeframes.
• Maintain action registers decision logs attendance records correspondence registersand other governance records ensuring actions are tracked followed up andreported to the Governance Lead.
• Support document control processes including version control filing storage namingconventions distribution lists and retrieval of approved governance documents.
• Coordinate stakeholder communications related to governance meetings papers actionstimelines records and follow-up requirements.
• Provide administrative and project support to the Governance Lead includingmaintaining calendars workplans registers contact lists task trackers andreporting timelines.
• Support timely follow-up of agreed actions by liaising with internal teams partnerorganisations government agencies funders and other stakeholders as directed.
• Ensure meeting records communications and governance documentation are managed inaccordance with privacy confidentiality records management funding policyand organisational requirements.
• Contribute to culturally safe respectful and well organised governance processes thatsupport effective collaboration accountability and continuous improvement.

Working Relationships

This position reports directly to the Governance Lead and works collaboratively within the governance team including the Data and Quality Officer Community and Youth Services leaders TAIHS programs corporate support functions partner organisations government agencies funders and other stakeholders to support effective governance logistics meeting coordination communications records management and follow-up of agreed actions.

Required Qualifications and Experience

• Relevant qualifications and/or demonstrated equivalent experience in administrationproject support governance support business administration communityservices or a related field.
• Demonstrated experience coordinating meetings preparing agendas and papers recordingminutes tracking actions and supporting timely follow-up.
• Strong capability in records management document control register maintenancecorrespondence coordination and administrative systems.
• Experience supporting projects governance processes stakeholder communications ormulti-agency working groups.
• Knowledge of privacy confidentiality records management and ethical informationhandling requirements.

Required Licenses and Checks

Ability to pass a National Police Check no Serious/Criminal/Court Records

Current Blue Card (Queenslands Working with Children Check)

Current C Class Drivers Licence (Qld)

Proof of qualifications and current registration (as appropriate) are to be providedprior to commencement of employment

• Ability to perform the physical requirements of the role in a safe manner
• Offer of the position may be subject to a pre-employment medical assessment to support the selection process.

Required Attributes

Highly organised and reliable with strong attention to detail and the ability tomanage competing priorities deadlines meeting cycles and follow-uprequirements.

Strong written and verbal communication skills including the ability to prepare clear agendas minutes action records correspondence and governance documents.

Demonstrated commitment to Aboriginal and Torres Strait Islander community control cultural governance cultural safety and respectful engagement with community Elders families and stakeholders.

Confident and professional stakeholder communication skills with the ability to coordinate information follow up agreed actions and maintain positive working relationships.

Accountable discreet and consistent in managing confidential information governance records document control and administrative processes.

Practical Requirements

Work outside of normal hours of duty may be required

Travel across the region may be required

Ability to perform the physical requirements of the position in a safe manner

TAIHS staff may be exposed to infectious diseases at work and some patients clients and community members may be more at risk of becoming very unwell. To help keep everyone safe TAIHS strongly recommends that staff stay up to date with their immunisations which are listed in the TAIHS Staff Immunisation Guidelines

The full position description for this role is available on the TAIHS careers page: http// apply hit the apply now tab and submit your cover letter and resume outlining how your capabilities and experience align to the requirements of the role

Applications close Mid night August 2 2026

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