Production Reliability Engineer

When you join ASX youre joining a company with a strong purpose to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role youll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

Want to know why we are a great place to work click on the link to learn more.

are more than a securities exchange!

The ASX team brings together talented people from a diverse range of disciplines.

We run critical market infrastructure with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations program delivery financial products investor engagement risk and compliance.

Were proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture. Our employee-led networks champion LGBTIQ inclusion promote gender equality accessibility and wellbeing inspire giving and volunteering and celebrate cultural and religious events creating a sense of belonging for all. As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality were committed to a fair and inclusive workplace where everyone can thrive.

As Technical Support Analyst you will provide first and second level technical support on all systems within the Markets Line of Business this includes Trading (ASX and ASX24) Reference Data Management Market surveillance Market Announcements Regulatory Data Feeds BBSW Clearing Risk and Margining systems.

Your Responsibilities:

• Provisionof2ndlevelsupportforASXTradeanditsinterfacestobothinternalandexternalcustomersforProduction andBusiness Continuity environments and supporting the Non-Functional Testing & IWT.
• TroubleshootissuesrelatingtoASX Tradecustomerconnections Surveillance systems Interfacing applications and internal Integrations involving complex data flows
• Undertaketheday-to-day operations oftheplatformsincludingProductionmonitoringincidentresolutionandmanagement problem identification prioritisation and issue management for the various production test and development environments.
• Maintenanceoftechnicaldocumentationbytheteamforoperationalsupport
• Participateinnon-functionaltestingandrequirementreviewsbyprojectsandBAUreleases
• Assist inthe implementationof software release through various environments.Ensure Change Control process is closely adhered to including appropriate risk assessments & mitigation actions communications to the relevant business technology participants and vendor stakeholders
• Therole willrequireweekendandafter-hour installation/upgrades and technology migrations to be part of support roaster.
• Understandandanalysetheinterdependencieswithincomplexsystemstroubleshootmoreeffectivelyanticipatinghowchangesin one part of the system might impact other dependencies

Must have skills:

• 5yearssupportinghighavailabilityperformanceand time critical systems
• Methodical problem-solvingskillssuch as root-cause analysis post-issue follow-up documentation and knowledge transfer
• ExcellentknowledgeofROMS(SOLserverOraclePostgres)systemsincludingSOLscripting
• ExcellenttechnicalskillshostingandmaintainingapplicationsonMSWindowsServers(2022)andRedhatLinux.
• Experiencewithproductionsystemsalertingandmonitoringtools(SplunkITRS Observability)
• ExperiencewithDevOpsand ContinuousIntegrationtools(GITLABNexus SonarOube)
• Strongprogrammingandscripting skillswithPowerShellBashPerlorPython
• GoodunderstandingofTCP/IPnetworksandinfrastructureto diagnoseconnectivityissues.

Nice to have:

• Passionate about solving problems troubleshooting software issues and triaging environment issues.
• Excellent verbal and written communication skills with the ability to work with internal and external stakeholders
• Capital Markets industry experience such as understanding of Stocks and shares derivatives markets and the business processes related to clearing of member trades
• Lateral thinker - bring forward ideas that will automate repeatable tasks to reduce work effort and ensure quality deliverables

We make hiring decisions based on your skills capabilities and experience and how youll help us to live our values. We encourage you to apply even if you dont meet all the criteria of this role.

If you need any adjustments during the application or interview process to help you present your best self please let us know at

At ASX Group our diverse workforce is essential to build and maintain a fair and dynamic marketplace. We support flexible working and offer hybrid working options. Even if our roles are advertised as full-time we encourage you to apply if you are interested in part-time or other flexible working arrangements.

We will arrange for successful candidates to have background checks including reference and police checks completed as part of the on-boarding process.

To be considered for this position candidates must be legally authorised to work in Australia on a permanent basis without any restrictions.