Production Manager

The Opportunity

At GN Hearing we are united in our ambition to bring people closer through the power of sound. Our hearing solutions combine cutting-edge technology with deep audiological expertise to help people hear more do more and be more. Youll join a collaborative fast-paced environment where we live Our Commitments Be a Customer Geek Make It Happen and Embrace to Win every day.

Were looking for an experiencedProduction Managerto lead our Australian production and repairs operation.

This is a hands-on leadership role with real impact on customer experience operational performance and our growth across ANZ.

In this role you will:

• Oversee end-to-end production and repair of hearing devices

• Ensure safe efficient and lean production with a strong focus on quality delivery and cost

• Partner with our offshore production facilities to optimise outsourcing and capacity

• Act as a key business partner to commercial teams ensuring we meet customer expectations

• Coach and develop the production supervisors and team leaders to ensure a high-performing engaged workforce

Key responsibilities

• Lead and develop the production team to achieve manufacturing excellence and department KPIs

• Plan organise and optimise workforce utilisation and headcount in line with demand trends

• Drive continuous improvement in processes production flow and product quality (including lean/Six Sigma methods where relevant)

• Maintain a safe healthy work environment and implement safety & health programs

• Ensure compliance with relevant quality standards (including ISO requirements)

• Manage departmental budget cost control and cost reduction initiatives

• Provide accurate insightful reporting on production performance and service delivery

• Act as a proactive member of the local Leadership Team contributing to operational planning and annual budget processes

• Build collaborative relationships with internal stakeholders (Sales Marketing Finance Customer Service and headquarter functions) and external customers/partners

• Support production and operational/quality processes for the New Zealand site including a requirement for occasional travel

What youll bring

The ideal candidate will possess the following:

• Knowledge of electronic equipment manufacturing and instrument repair

• Experience managing high-volume production ideally in a medical device manufacturing environment

• A hands-on leadership style with proven success in building high-performing highly engaged teams

• SQL data management and advanced Excel (data cubes analysis) plus solid PowerPoint and Word

• Demonstrated track record of improving quality efficiency and cost

• Understanding of lean manufacturing / Six Sigma and ISO 13485

• Understanding of Work Health and Safety regulations and requirements

• A relevant qualification in Production Engineering or a related discipline

• Strong planning and organisational skills with a practical solution-focused mindset

• Analytical and problem-solving capability

• Customer-focused approach with clear confident communication skills

• Comfortable working cross-functionally influencing stakeholders at all levels and operating in a fast paced dynamic environment

This is an excellent opportunity to step into a pivotal role at GN during an exciting period of change and growth. As our Production Manager you will play a key part in shaping how we operate today and how we evolve for tomorrow driving improvement empowering your team and helping us deliver lifechanging hearing solutions to more people than ever before.

Ready to Make It Happen

If youre ready to make a real impact in a fastpaced purposedriven environment wed love to hear from you! Please apply with your CV and a brief cover letter outlining your relevant experience and what interests you about this role.