Product Owner – GICOP Claims Lead

• Location:Flexible across QBE office locations

• Type:12-month fixed term contract full-time hours

• Lead GICOP change acrossAUSPACClaims

• Hybrid role happy to talk flexible working

The opportunity

We have an exciting opportunity for a Product Owner to join QBE on a 12-month fixed term contract within our AUSPAC Claims business.

This role is critical in driving and coordinating the delivery of GICOP-related change across the Claims value chain. With requirements spanning multiple systems processes and digital initiatives you will play a key role in aligning change activity.

About QBE

• At QBE we get to the heart of what matters for our we do it all with a human touch.

• Werean international insurer with more than 13000 people working across 26 countries which meanswerebig enough for your ambitions yet small enough for you to make a real impact.Itsan exciting time.Werebuilding momentum towards our vision to become the most consistent and innovative risk partner.

• What if you could have a positive impact at work and in the worldAspart of the QBE teamyoullget to spend every day working with people who are passionatetalentedand kind.

Your new role

• Own and coordinate the delivery of GICOP change requirements across Claims spanning systems process and digital initiatives

• Translate regulatory requirements into clear prioritised backlogs and actionable delivery plans

• Identifygaps overlaps and dependencies across multiple change initiatives to ensure alignment and consistency

• Work closely with Claims leaders technical teams and transformation stakeholders across General Insurance and Accident & Health

• Partner with delivery squads to drive execution and ensure outcomes are aligned to operational and customer needs

• Support the operationalisation of GICOP changes ensuring solutions are sustainable and embedded effectively

• Leverage systems knowledge (including Guidewire) to inform solution design and delivery

• Provide clear communication and reporting on progress risks and delivery outcomes

About you

• Proven experience as a Product Owner or similar role delivering complex cross-functional change initiatives

• Strong ability to translate regulatory or compliance-driven requirements into practical deliverable outcomes

• Experienceidentifyinggaps and aligning multiple concurrent change initiatives across systems and processes

• Strong stakeholder management across business technology and transformation teams

• Experience within insurance or financial services with exposure to Claims (GICOP knowledgeadvantageous)

• Experience with claims systems (ideally Guidewire) and working within agile delivery environments

Benefits

We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from:

• Hybrid Working a mix of working from home and in the office to enhance your work/life balance

• Free holistic wellbeing coaching nutritional confidential counselling financial and legal advice

• 18 weeks gender-equal flexible leave for all new parents including paid super

To learn more aboutbenefitsof working with us clickhere.

Awards & Recognition

We value our employees experience with us and are proud to have beenrecognisedfor the following awards:

• 2025 Winner of Excellence in Diversity Equity & Inclusion Award at the Insurance Business Australia Awards for ourprogram

• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards

• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

To learn more about our achievements clickhere.

How to Apply

Ifyourelooking for a career that combines yourexpertiseand your empathy click Apply applicants will need to complete work rightspoliceand credit checks through our online provider as a condition of employment.

Your career. At the heart of it.