Product Manager – Acquiring Domain

What Youll Do 

Shape Product Strategy and Direction 

• Develop product strategies and roadmap priorities that support Cuscals growth ambitions. 

• Translate customer needs market opportunities and business objectives into clear product outcomes. 

• Identify opportunities to expand acquiring capabilities payment acceptance methods and value-added services. 

• Monitor industry trends competitor activity and emerging technologies to inform product direction. 

Drive Discovery and Customer Understanding 

• Lead discovery activities with clients partners vendors and internal stakeholders to identify problems and validate opportunities. 

• Facilitate workshops requirements gathering sessions and collaborative discussions to shape product outcomes. 

• Develop a deep understanding of customer needs market dynamics and industry challenges. 

• Balance customer value commercial outcomes technical considerations and operational requirements when making product decisions. 

Understand and Shape Payments Technology 

• Develop a strong understanding of Cuscal acquiring platforms payment acceptance technologies and payments infrastructure to build a next-generation technology stack. 

• Work closely with engineering teams processors vendors and technology partners to evaluate opportunities and shape product direction. 

• Participate in discovery and solution design discussions involving payment flows integrations payment acceptance technologies and acquiring platforms. 

• Understand how technology decisions impact customer outcomes commercial performance operational effectiveness and scalability. 

• Help translate complex technology concepts into clear customer and commercial value propositions. 

Deliver Commercial Outcomes 

• Drive growth adoption and expansion across acquiring products and capabilities. 

• Build business cases and contribute to investment prioritisation decisions. 

• Support strategic client engagements commercial discussions and partnership opportunities. 

• Identify new market segments and emerging payment opportunities that can create value for Cuscal and its clients. 

Influence and Collaborate Across Teams 

• Work closely with Product managers and Product owners Engineering Architecture Delivery Operations Risk and Commercial teams. 

• Partner with delivery-focused product owners to ensure product outcomes are successfully executed. 

• Build alignment across stakeholders and influence decisions without relying on formal authority. 

• Navigate complex environments with confidence ownership and a focus on outcomes. 

Tell Compelling Product Stories 

• Develop clear credible and compelling product narratives. 

• Partner with Product Marketing and client-facing teams to support go-to-market activities. 

• Represent Cuscals acquiring capabilities with clients partners and industry stakeholders. 

• Help strengthen Cuscals market presence as the Acquiring business continues to scale. 

Qualifications :

What Were Looking For 

Essential Experience 

• Proven ability to operate effectively in complex and evolving environments with a strong bias for action and a track record of driving issues through to resolution. 

• Experience in Product Management in Payments Banking Financial Services Technology or related industries. 

• Demonstrated experience defining product strategy influencing roadmap priorities and delivering customer outcomes. 

• Strong commercial acumen and the ability to identify and act on growth opportunities. 

• Experience leading discovery activities and engaging directly with customers and stakeholders. 

• Experience facilitating discovery sessions with customers vendors engineers and business stakeholders. 

• Ability to work effectively with both business and technical stakeholders. 

• Experience working with payments technology financial services platforms or transaction processing environments. 

• Ability to understand the commercial implications of technology decisions. 

• Strong communication facilitation and stakeholder management skills. 

Desirable Experience 

• Experience in cards acquiring merchant payments payment gateways switching terminal management SoftPOS digital acceptance or embedded payments. 

• Knowledge of Visa Mastercard eftpos NPP and broader payments ecosystems. 

• Experience working with financial institutions fintechs payment providers or technology partners. 

• Exposure to platform-based infrastructure or ecosystem products. 

• Familiarity with tokenisation digital wallets payment orchestration and emerging acceptance technologies. 

What Makes Someone Successful in This Role 

Youll thrive if you demonstrate: 

• Proven ability to operate effectively in complex and evolving environments with a strong hustle mentality high levels of ownership and a focus on delivering outcomes. 

• Curiosity and desire to continuously learn. 

• Proactive problem-solving and outcome orientation. 

• The ability to influence and collaborate across diverse stakeholders. 

• Confidence navigating complexity and competing priorities. 

• A bias for action and maintaining momentum. 

Additional Information :

Why Join Cuscal 

Acquiring is a key strategic growth area for Cuscal. As payment technologies acceptance methods and merchant experiences continue to evolve youll help shape the future direction of our acquiring capabilities and play a meaningful role in delivering innovative payment solutions to Australian financial institutions and payment providers. 

Were looking for a Product Manager who combines commercial thinking product management discipline and payments technology expertise and can confidently lead discovery with customers vendors and engineers to translate opportunities into product strategy and commercial outcomes. 

If youre passionate about product management enjoy solving complex problems and want to influence the future of payments wed love to hear from you.

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms. 

Remote Work :

No

Employment Type :

Full-time