Product Analyst Chronic Care

Permanent Full Time SydneyMelbourneor Brisbane

Help redesign care for the long term.

St Vincents Health Australia is bringing care home.Through our Care at Home portfolio we are transforming how chronic andlongtermconditions are managedmoving care beyond hospitals and into homes communities and virtual settings that support continuitydignityand quality of life.

As part of the Bringing Care Home strategy we are scaling connected digitally enabled chronic care models nationally. These models combine technologydataandhumancentreddesign to make care more accessible moreequitableand more sustainablefor people living with ongoing health needs.

Werenow seeking a Product Analyst ChronicCareto help design optimise and scale these models of care.

The opportunity

This role sits at the heart ofcrossfunctionaldelivery.As Product Analyst ChronicCare you will work across clinicaloperationaland digital teams to turn complex chronic care needs into clear requirements efficientworkflowsand intuitive digital solutions. Your work will directly enable better experiences for patientscarersand cliniciansand support the safe scalable growth of Care at Home services.

You do not need a clinical background. You do need curiosity strong analyticalthinkingand a passion for solving meaningful problems at scale.

Whatyoulldo

• Translate complex needs into solutions
  Work with clinicians and service teams to translate chronic care needs into functional requirements user stories and process designs that supportpersoncentredcare.

• Optimise products and processes
  Analyse and improveendtoendworkflows across virtual andhomebasedservices strengthening interoperabilityefficiencyand user experience.

• Use data to drive improvement
  Monitor product performance patient experience equityimpactsand system usage toidentifyopportunities for optimisation and inform business cases.

• Partner across disciplines
  Act as a bridge between clinicaltechnicaland business stakeholders to align priorities and deliver scalablehighqualitysolutions.

• Support innovation and quality
  Contribute to continuous improvement by integrating analytics emergingtechnologyand automationwhile ensuring compliance with clinical governance safetyprivacyand regulatory standards.

About you

You are a collaborativedatadrivenproblem solver who enjoys working in complex environments and translating insight into action.

You bring:

• Experience working as a business analyst product analyst or similar role in digitalplatformor service environments

• Strong ability to turn user consumer or customer insights into clear requirements and practical solutions

• Systems thinking with sound business and analytical capability

• Confidence working across diverse stakeholders and influencing without authority

• Ability to interpret complex data research or policy and translate it into operational improvement

Experience in digital health virtual care or chronic care services is highly regardedbut not essential.

Why St Vincents

At St Vincentsyoullwork on challenges that matterat national scale.

Youlljoin amissionledorganisation that combines:

• Meaningfulvaluesdrivenwork

• The pace and creativity of astartupmindset

• The reachcredibilityand stability of a trusted health system

Youllalsobenefitfrom:

• Notforprofitsalary packaging

• Flexible work locations across major cities

• Development and learning opportunities

• The chance to help reshape how chronic care is delivered in Australia

Ready to help bring care home

If you want to use your product and analytical skills to improve livesand help build a better fairer health systemwedlove to hear from you.

Apply with your CV and cover letter. Applications may close early.

St Vincents Health Australia is committed to diversity equity and inclusion and encourages applications from all backgrounds. Employment is subject topreemploymentchecks including relevant immunisations.