Procurement & Operaitons Support Coordinator

Ready to keep a national clinic network running smoothlyWerelooking for a proactive and detail-drivenProcurement & Operations Support Coordinatorto join our Operations team atMediAesthetics a division of Wesfarmers Health based inSydney or is a fast-paced hands-on role whereyoullsupport our clinic network and suppliers across procurement inventory customer service and operational administration. If you thrive on variety love problem-solving and enjoy being the go-to support for multiple stakeholders - this role is for the RoleThe Procurement & Operations Support Coordinator provides essential operational support across clinics and the support responsible forensuring smooth procurement processesaccuratestock management responsive customer service and efficient administrative support allwhilemaintaininga strong focus on service quality and closely with clinics franchise partners suppliers finance and operations teams to keep day-to-day operations running ResponsibilitiesCustomer Service & Clinic SupportFirst point of contact for clinic and client enquiries via inbox socials and ticketing systems Respond to Google Reviews and client queries in a timely professional manner Manage online order issues including missing orders refunds and transfers Support client account updates password resets and system requestsEscalate complaints and feedback appropriately Procurement & Inventory ManagementProcess clinic orders for stock equipment consumables and supplies Maintain accuratestock records supplier agreements and asset registers Monitor stock levels and support proactive ordering and demand planning Follow up on order issues including returns damaged stock and incomplete deliveries Assistwith end-of-month stock reporting and analysisOperations & AdministrationCreate and manage purchase orders and invoices in internal systems Maintain process documentation and operational records (SharePoint) Support clinic consolidations rebrands and supplier changes Assistwith device and equipment maintenance coordination Provide operational reporting including stock health and PO trackingWhat YoullBringExperience in procurement operations administration or purchasing support Strong attention to detail and high accuracy in data and systems work Excellent communication and customer service skills Confident use of Excel and business systems (ERP / CRM / inventory tools desirable) Ability to manage multiple priorities in a fast-paced environment Strong organisational and problem-solving skills A proactive team-focusedand solutions-driven mindsetWhy join Medi AestheticsAt Medi Aestheticswerepassionate about empowering confidence growth and opportunity not only for our clients but for our :A collaborative supportive and high-performing team environmentExposure to operational strategy analytics and business improvement initiatives Career development and learning opportunities Access to industry-leading systems tools and projects The stability and opportunity that comes with being part of Wesfarmers Health Ready to Make an ImpactApply now to join Medi Aesthetics as our nextProcurement & Operations Support Coordinatorand take the next step in building a rewarding us future starts here.