Practice Manager
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Job Summary
Your Purpose Starts Here!
At Ability Options we believe that everyone deserves the opportunity to live their best life. As a not-for-profit organisation we are passionate about supporting people with disabilities to achieve their goals empowering independence and promoting inclusivity. Were seeking a dynamic and dedicated Practice Manager to join our team and bring our mission to life.
The Role
This position is internally known as Practice Manager.
- Location: Maitland (mainly across Rutherford and Thornton)
- Employment: Permanent Full-time 38 hours per week
- Remuneration: $108k Super NFP salary packaging
As a Practice Manager you will provide operational leadership and strategic oversight across 3 SIL Group Homes in the Hunter region. You will be instrumental in ensuring high-quality safe and engaging service delivery that meets the needs of our participants and supports our dedicated staff. You will be expected to support your team in complex situations and participate in on-call.
What you will do
- Lead and Inspire: Guide and motivate your teams to create positive experiences for both employees and participants aligning with Ability Options vision mission and values.
- Service Excellence: ensure the services are delivered to the highest standards of quality safety and engagement continuously identifying opportunities for improvement.
- Empower Participants: Support participants their families and their guardians to achieve their goals promoting their voice and advocating for their needs.
- Team Development: Foster a constructive working environment where employees are supported valued inspired to grow their skills and develop their careers.
- Compliance and Accountability: Ensure your teams meet compliance requirements deliver to budgets and KPIs and maintain our organisations reputation for excellence in service delivery.
What we offer
- A rewarding career that makes a difference in peoples lives.
- Opportunities for professional growth and development
- Healthy work-life balance and RDOs
- Family Focussed Environment and Flexible work arrangements available
- Supporting physical and mental health wellbeing through discounted health insurance EAP services and fitness passport for you and your family
- Comprehensive benefits and not-for-profit salary packaging
About you
- You are an experienced leader in disability services sector with a passion for empowering others.
- You bring demonstrated experience working with people who have complex support needs including behaviours of concern.
- You are an excellent communicator who can build strong relationships and liaise effectively with internal team members participants families community groups and external agencies.
- Have strong operational management skills and a proven ability to deliver high-quality services.
- You are a strategic thinker with a focus on continuous improvement and can analyse plan negotiate make decisions & prioritise tasks to meet service demands.
- Have knowledge of quality/compliance requirements across all services & ability to maintain compliance systems/processes to acceptable standards as directed by Ability Options
- Have a current NDIS Workers Screening Check valid Driver Licence and First Aid Certificate and CPR (or willingness to obtain).
- Have personal mobile device that meets our system requirements which is typically a device released in the last three years.
- Certificate III or IV in Individualised Support Frontline Management or related discipline (desirable)
If you have any questions regarding this opportunity please contactJo Little via email:
Interviews will take place as applications are received.
Required Experience:
Manager
About Company
Ability Options is one of the leaders in Disability Accommodation & Employment Services in NSW. Supporting people living with a disability. Register today!
