Post Placement Support Officer

At the NSW Department of Education we educate and inspire lifelong learners from early childhood through schooling to vocational education and training.

• Temporary Full-Time employment until 01/03/2027
• Based in Wollongong with flexible work arrangements requiring 50% office attendance
• Willingness and ability to travel to regional NSW
• Salary ranges from $99938 to$110271 pa. plus superannuation and annual leave loading

About the role

The Post Placement Support Officer will provide pre and post placement support to Government Agencies and State-Owned Corporations who are seeking assistance in the recruitment and management of apprentices and trainees including training contract sign up support selection of the training organisations mentoring through pastoral care and monitoring the progress of the apprenticeship or traineeship.

Key accountabilities

• Provide advice and support to government agencies apprentices and trainees to drive successful program outcomes.
• Mentor apprentices and trainees through guidance support and pastoral care.
• Support sign-up processes and work closely with agencies supervisors and key stakeholders.
• Promote apprenticeships and traineeships across NSW Government Agencies and State-Owned Corporations through high-quality program support.

For further information please click here to view the role description

About you

• Provide advice and support to government agencies apprentices and trainees to drive successful program outcomes.
• Mentor apprentices and trainees through guidance support and pastoral care.
• Support sign-up processes and work closely with agencies supervisors and key stakeholders.
• Promote apprenticeships and traineeships across NSW Government Agencies and State-Owned Corporations through high-quality program support.
• Knowledge of and commitment to implementing the Departments Aboriginal Education Policy and upholding the Departments Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• A Working with Children Check is an essential requirement for this role.
• Current drivers licence and a willingness to travel
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive salary sacrificing employers contribution to superannuation and annual leave loading
• Flex Leave entitlements generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role and respond to the following targeted questions.

1. Outline an example of how you independently problem-solved an issue for a stakeholder (internal or external) what was the issue what did you do and what was the result
2. Describe how you would support a trainee who was struggling to complete their traineeship due to workplace issues

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience insights and alignment with the Departments values and priorities.

Please refer to the Applicants Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education click here for instructions on how to submit your application.

All other applicants please submit your application by clicking Apply Now.

Note: The selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Candidates must have Australian work rights (citizens permanent residents New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens while temporary roles welcome applicants with a visa.

Closing date Monday 25th May 2026 at 11:59 pm

For role enquiries please contact Nathan Cooper at

We welcome applications of all ages and genders Aboriginal and Torres Strait Islander peoples culturally and linguistically diverse groups the LGBTQIA community veterans refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine please contact the Diversity and Inclusion Team () or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role and who may be considered for a range of similar roles over the next 18 months including temporary term or ongoing roles.