Philanthropy Operations & Insights Manager

Philanthropy Operations & InsightsManager

• Location:Australia-wide
• Term:Ongoing
• Part-time:30 hours per week (0.8 FTE)
• Remuneration:SCHADS Level5:$83559 ($104449 FTE) 12% super 17.5% Annual Leave Loading
• Aboriginal and Torres Strait Islander peoples are particularly encouraged to apply

Job title:Philanthropy Operations & Insights Manager

Reporting to:Head of Development

Environmental Defenders Office (EDO) is the largest environmental legal centre in the Australia-Pacific dedicated to protecting our climatecommunitiesand shared environment by providing access to justice running ground-breaking litigation and leading law reform advocacy.

Since time immemorial First Nations and Indigenous peoples have been taking care of their Countries in Australia and thePasifik. These deep understandings knowledges and experiences are critical tomaintainingthe health and vitality of Australia and thePasifiksunique wildlife and ecosystems. EDO respects these great knowledges and strongly believes that EDO cannot achieve a world where nature thrives without workingforFirst Nations and Indigenous peoples.

The opportunity:

This is an exciting opportunity to play a pivotal role in contributing to EDOs philanthropy capability. Working within a mission-drivenorganisation you will help build the systems insights and processes that enable impactful donor engagement sustainablegrowthand meaningful change.

Partnering closely with key stakeholders across theorganisationyoulllead philanthropy operations systems and insights initiativeswhile championing our values of collaborationinclusionand justice across theorganisation.

You will have the opportunity to focus on embedding efficient and effective operational practices that enhance donor stewardship reportingcomplianceand philanthropic impact contributing to a high-performing andsustainablefundraising function. This is a chance to play a pivotal role in the continued development of anorganisationwhere philanthropy is strategically supportedinsights-driven and empowered to deliver meaningful impact.

Candidate Profile:

We areseekinga drivencommittedand experiencedphilanthropyprofessional to join EDOs philanthropy teamas Philanthropy Operations & Insights Manager. You will bring experience inphilanthropyoperations donorinsightsand fundraising support with a proven ability to lead operational initiatives and strengthen systems and processes.

As a collaborative and values-driven professional you will contribute to a positive team culture while supporting meaningful fundraising outcomes and strategic philanthropic growth.

KeyResponsibilities include:

The keyresponsibilitiesof the Philanthropy Operations & Insights Manager include but are not limited to:

• Own and optimise the philanthropy CRM (currently Salesforce) and systems ensuring data integrityusabilityand alignment with fundraising strategy.
• Overseeaccurategift processing and data management with strong quality control and system integrity.
• Develop and embed scalable fundraising systems and processes for donor lifecycle management includingsegmentation moves management and pipeline tracking.
• Lead automation and workflow improvements to increase efficiency reduce manualhandlingand enablescale.
• Deliver dashboards reporting and forecasting to track income pipelinehealthand performance againsttargets.
• Generate insights to inform strategy and optimise campaigns appeals and donor journeys.
• Manage and refine the grants and reporting schedule coordinating workflowssign-offsand deadlinesacross teams.
• Identifyand implement improvements to enable scaleefficiencyand stronger donor outcomes.
• Maintaindatabase relationship management processes to plantrackand report on donor segments.
• Support the delivery of events (in person and online).
• Assistin the delivery of Philanthropy Appeals and the Annual Giving Program.
• Contribute to prospecting strategy through data analysis and identification of high-value opportunitiesincluding trusts and implement continuous improvements to systemsprocessesand team capability to drive efficiency and stronger donor outcomes.

Key selection criteria:

• Demonstrated experience inphilanthropyoperationsorfundraisingadministrationor donor services with the ability to support strategic fundraising initiatives and organisational priorities.
• Experience managing and optimising CRM systems (preferably Salesforce) includingmaintainingdata integrity gift processing reporting and donor lifecycle management processes.
• Strong analytical and problem-solving skills with experience developing dashboards reporting and insights to inform fundraising strategy donorengagementand performance tracking.
• Demonstrated ability to develop and improve systemsworkflowsand operational processes to increase efficiencyscalabilityand effective donor management outcomes.
• Well-developed communication interpersonal and relationship-building skills with the ability to work collaboratively across teams and coordinate competing prioritiesdeadlinesand stakeholder requirements.

Personal qualities and cultural competency

• A champion of the EDO values.
• Strong initiative and self-motivation.
• Commitment to the protection of human rights and the environment.
• A strong senseof ethics and understanding of professional obligations.
• Demonstrated awareness of and sensitivity to the needs and concerns of First Nations and peoples from diverse cultures backgrounds and orientations in both the delivery of our work and our internal culture.
• Demonstrated ability to work in a collaborative and team-based environment.

Our Culture and Benefits:

We care deeply about creating a workplace where our team members feel valuedrespectedand empowered. We are committed toprovidingequal opportunity regardless of gender identity ethnicity disability sexualorientationor life stage.

• The chance to be part of thelargest environmental legal practice in the Australia-Pacific.
• A very flexible and family-friendly workplace.
• Optionto work from home.
• 8 weeks paid parental leave regardless of gender or carer status.
• 15 days personal/carers leave.
• 20 days annual leave.
• 10 days paid family and domestic violence leave per year.
• 3 days paid cultural leave per year.
• Extrapaidleave over the Christmas period.
• Opportunities and encouragement to attend NAIDOC week events.
• ICIP and Colonial Loading protection within employment contract.
• Access toanEmployeeAssistanceProgram.
• Ongoing professional development opportunities.
• EDO proudly has a JEDI (Justice Equality Diversity Inclusion) Committee and a Mental Health AmbassadorCommittee andhas developed a First Nations Program with the aid of indigenous-led consultancies.
• Three Affinity groups for the following: Disability Global Majority* and LGBTQIA

*Global Majority is a collective term thatfirst and foremostspeaks to and encourages those so-called to think of themselves as belonging to the majority on planet earth. It refers to people who are Black African Asian Brown dual-heritage indigenous to the global south and or have beenracialisedas ethnicminorities.

Our Values

Commitment We are committed to; a united organisation to each other to collaboration to justice to our communities and to creating a world where nature thrives.

Diversity We are respectful of and welcome diversity of staff volunteers offices environmental regions communities stakeholders.

Integrity We work effectively efficiently strategically professionally and ethically; justice is in our nature.

Vision We lead change and environmental empowerment using innovation creativity and courage.

How to Apply

• Apply via our websiteor by clicking Apply here: review the position description please see this link: you have queriesregardingthis advertisement please contact us

  Applications will closeat9:00AMAESTonSunday 21 June will be assessed as they are received so we encourage you tosubmityour application as soon as possible.

  Applications must include a CV and a letter that clearly addresses each of thekeyselection criteria above.

  The Key Selection Criteria show theminimumessential requirements of the position. The desirable criteria outlineadditionalattributes which would enable the successful candidate to perform the role more effectively; they are not essential but may be used to distinguish between applicants during the shortlisting process.

  EDO particularly encourages applications from Aboriginal and Torres Strait Islander people Pacific Island people people from culturally and linguistically diverse backgrounds workers of all ages people with disabilities and people who identify as LGBTQIA.

  Please note:Your application may be considered for future roles at the EDO within the next 12 months withoutadditionaladvertising. Pleasenotify usin your application if you would not like to be considered for similar roles beyond this recruitment.

  If you have any accessibility needs for the recruitment or interviewing process please let us know in your application or by

  Vaccination Requirement

  EDOdoes not havea vaccination mandate. EDO staff have the option to share vaccination details within the EDO HRIS willmaintainthis record of vaccination status of EDO employees;howeverif staff do not wish todisclosethis information it will not be enforced.

  Working with clients face-to-face:

  • EDO works with diverse peoples and groups across the Australian and Pacific communities including people who are considered a high-risk group in terms of COVID-19.
  • In order toensure the safety of all EDO employees and the people we work with and around staff visiting overburdened communitiesare required totake a COVID-19 test three (3) days prior and on the day of travel to the overburdened community.

  Other Information

  All offers of employment may be subject to satisfactory background checks including a National Police Check disclosure ofpreviousor current disciplinary action referee checks proof of eligibility to work in Australia and qualification checks.