Payroll Officer

Better & Fairer Care. Always.

At St Vincents our people are at the heart of everything we do. As Australias largest not-for-profit health and aged care provider we are committed to delivering exceptional compassionate care and improving health outcomes for communities across New South Wales Queensland and Victoria.

Guided by our values of Compassion Justice Integrity and Excellence more than 30000 employees come together each day to make a genuine difference. When you join St Vincents youll become part of a purpose-driven organisation dedicated to shaping a better and fairer health and aged care system for all.

The Opportunity

We are seeking an experienced and customer-focused Payroll Officer to join our Group Payroll team. This is an exciting opportunity for a payroll professional who thrives in a fast-paced high-volume environment and enjoys delivering exceptional service while working as part of a collaborative national team.

As a Payroll Officer you will be responsible for providing accurate timely and compliant end-to-end payroll services for more than 11000 employees across multiple states. You will play a key role in ensuring employees are paid correctly interpreting complex awards and enterprise agreements and providing expert payroll advice to employees and managers.

Working within a supportive team environment youll contribute to continuous improvement initiatives while maintaining a strong focus on accuracy compliance and customer service.

What Youll Do

• Process end-to-end payroll accurately and on time for a large and complex workforce.

• Respond to payroll enquiries from employees and managers delivering exceptional customer service.

• Interpret and apply payroll legislation awards enterprise agreements and organisational policies.

• Maintain payroll records and ensure employee data is accurate and up to date.

• Investigate and resolve payroll discrepancies and complex payroll queries.

• Work collaboratively with Payroll HR Finance and operational stakeholders.

• Support continuous improvement initiatives to enhance payroll processes and service delivery.

• Meet critical payroll deadlines while maintaining a high level of accuracy and compliance.

• Contribute to a positive collaborative and customer-focused team culture.

About You

You are an experienced payroll professional with exceptional attention to detail and a passion for delivering outstanding customer service. You enjoy working in a fast-paced environment have strong problem-solving skills and take pride in delivering accurate payroll outcomes.

You build positive relationships with stakeholders communicate confidently and are always looking for ways to improve processes and deliver better outcomes.

Key Experience & Capability

• 1-3 years experience in a high-volume payroll environment.

• Demonstrated experience processing end-to-end payroll accurately and efficiently.

• Strong knowledge of payroll legislation awards enterprise agreements and ATO requirements.

• Experience working within complex and highly industrial environments.

• Excellent analytical and problem-solving skills with the ability to resolve payroll issues.

• Strong customer service and stakeholder engagement skills.

• Experience using payroll time and attendance and ticketing systems.

• Intermediate to advanced Microsoft Excel skills along with experience using Outlook and other payroll-related systems.

• Excellent written and verbal communication skills.

• Ability to manage competing priorities while meeting strict payroll deadlines.

Desirable

• Experience within the healthcare aged care or not-for-profit sector.

• Experience using systems such as ADP Kronos TRIM SharePoint or similar platforms.

• Payroll qualifications or relevant payroll administration training.

Why St Vincents

• Make a meaningful impact Help strengthen payroll compliance and ensure our workforce receives accurate and reliable payroll services.

• Work with purpose Join a values-driven organisation guided by Compassion Justice Integrity and Excellence.

• Drive improvement Contribute to better payroll processes systems and governance across a national organisation.

• Enjoy great benefits Access salary packaging wellbeing initiatives employee discounts and a range of additional benefits.

• Be part of something bigger Join a supportive payroll team committed to excellence and continuous improvement.

Interested

Apply with your CV and cover letter outlining your experience and interest in the role.

Please note applications will be reviewed as they are received and the role may close early if a suitable candidate is identified.

For more information contact .

Equal Opportunity

At St Vincents we celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued respected and empowered to contribute.

We welcome applications from people of all backgrounds including Aboriginal and Torres Strait Islander peoples people with disability culturally and linguistically diverse communities and members of the LGBTQIA community. We are committed to fostering a workforce that reflects the diversity of the communities we serve.

At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information visit https:// or get in contact at

View Reconciliation Action Plan

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