As a Partner Account Manager (PAM) based in Sydney or Melbourne you will be an integral part of Red Hats Ecosystem Sales organisation supporting Go-To-Market (GTM) activities for cloud and managed services across the region. Working with strategic partners including system integrators managed service providers and technology resellers you will help develop and manage partner relationships that drive sustainable growth and accelerate the adoption of Red Hats innovative portfolio. This is an excellent opportunity for someone early in their sales career who is eager to learn grow and contribute to a high-performing collaborative team.

What you will do:

I. Business Development Partner Strategy & Investment Alignment

Support the development and execution of Partner Success Plans (PSPs) to ensure partners are investing in the right areas to drive mutual growth.

Manage day-to-day relationships with key strategic partners acting as a point of contact and internal advocate.

Communicate the value of the Red Hat partnership and how open source technologies create business opportunities for partners and their customers.

Participate in regular partner business reviews helping to track performance and identify growth opportunities.

Push for capability build (skills certifications offerings GTM motion)

Challenge low-yield partnerships and elevate high-growth ones

Secure executive-level commitment to joint outcomes

II. Ecosystem Demand Generation

Drive structured programs that convert partner capability into customer demand

Co-create campaigns with hyperscalers ISVs SIs and distributors

Activate joint solution narratives (industry workload use case led)

Orchestrate field alignment so partners are consistently visible in-market

Turn capability into repeatable motions not one-off deals

Assist in coordinating co-sell activities between partner sellers and Red Hat field sales teams to ensure smooth execution.

Help partners navigate Red Hats internal sales processes resources and organisational structures.

Maintain accurate records of partner activities pipeline and forecasts within Salesforce CRM.

III. Enablement & Technical Advocacy

Support partner enablement initiatives ensuring partners have access to the training certifications and tools needed to position and sell Red Hat solutions.

Develop an understanding of how Red Hat products serve as foundational building blocks within multi-vendor technology stacks.

Assist in co-creating solution offerings by collaborating with partner sales and technical teams and internal Red Hat resources.

Facilitate partner participation in Red Hat events roadshows and joint marketing initiatives across the ANZ region.

IV. Operational Responsibilities

Support the management of partner investments including Market Development Funds (MDF) and co-marketing activities.

Assist in resolving partner-related escalations to maintain healthy and productive partnerships.

Collaborate with other Red Hat business units to support broader regional objectives.

Provide regular updates and reporting to Ecosystem Sales leadership on partner activities and performance.

What you will do:

Experience & Expertise

5-7 years of experience in indirect sales partner management or a related customer/partner-facing role within the technology sector.

Exposure to or interest in enterprise software cloud infrastructure open source technologies or managed services.

Familiarity with the Australian IT partner landscape is advantageous; a willingness to learn is essential.

Experience working in a matrixed or cross-functional environment is a plus.

Skills & Attributes

A self-starter with an entrepreneurial mindset and a genuine enthusiasm for building relationships and driving results.

Strong verbal and written communication skills with the ability to engage confidently with internal and external stakeholders.

Organised and detail-oriented with the ability to manage multiple priorities and follow through on commitments.

Comfortable working with Salesforce CRM and standard business productivity software.

Collaborative team player who can also work independently with minimal supervision.

Exposure to Red Hat VMware Microsoft Azure AWS or other enterprise technology vendor programs.

Familiarity with open source technologies Linux Kubernetes OpenShift and Ansible.

Tertiary qualification in Business Commerce Information Technology or a related field.

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About Red Hat

Red Hat is the worlds leading provider of enterprise open source software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies. Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas no matter their title or tenure. Were a leader in open source because of our open and inclusive environment. We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact.

Inclusion at Red Hat
Red Hats culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone. When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated. We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
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