PALM Support & Administration Officer

About Us

Piñata Farms is a proudly family-owned and operated Australian farming business with a longand respected history in horticulture. Based in Wamuran on the Sunshine Coast in south-east Queensland at the heart of Australias pineapple-growing region our story began in the 1960s when founder Geoff Scurr first started producing pineapples. Today Piñata Farms grows premium pineapples Honey Gold mangoes strawberries and specialty berries across multiple regions of Australia. Our operations span from remote locations in the Northern Territory to the Sunshine Coast the high country of southern Queensland and southern Tasmania with each region offering unique climatic conditions that contribute to the quality of our produce.

About the Role

We are seeking a reliable adaptable and people-focused PALM Support & Administration Officer to provide administrative support across the business while playing a key role in supporting our PALM Program workforce from Vanuatu and Timor-Leste.

This is a varied and hands-on role that combines office administration workforce coordination worker welfare support and logistics. One day you may be assisting with onboarding and office administration; the next you may be coordinating medical appointments transporting workers assisting with accommodation matters or supporting cultural and community activities.

The successful candidate will be someone who enjoys working with people from diverse cultural backgrounds is comfortable managing changing priorities and is willing to step in and help wherever needed.

This is a casual position with hours varying according to operational requirements seasonal demand and workforce needs. Some flexibility is required including occasional after-hours airport transfers and worker support.

Key Responsibilities

Reception & Administration

• Provide professional reception andfront-of-house support including answering telephone enquiries and welcoming visitors
• Manage incoming and outgoing mail couriers and deliveries
• Assist with general administrationincluding document preparation filing scanning and record management
• Coordinate office supplies uniforms and equipment orders
• Coordinate cleaning maintenance and repairs for company-owned properties
• Assist with employee onboarding and new starter requirements
• Provide administrative support across the business as required

PALM Workforce Support & Logistics

• Coordinate airport pickups and drop-offs including meeting workers arriving and departing on domestic and international flights
• Provide transport and logistical support for workers including medical dental and other appointments
• Support the administration and delivery of PALM workforce programs and activities
• Coordinate PALM-related cultural social and community engagement activities
• Assist the Workforce & Labour Programs Coordinator with projects and operational initiatives
• Build positive relationships with workers and contribute to a supportive and culturally inclusive environment
• Respond to workforce support matters in a professional respectful and timely manner

Skills & Experience

• Previous experience in administration workforce support customer service community services human resources or a similar role
• Strong interpersonal and communication skills with the ability to build positive relationships with people from diverse cultural backgrounds
• Demonstrated cultural awareness and an ability to work respectfully and effectively with people from different backgrounds and life experiences
• Experience meeting and supporting international arrivals including airport pickups travel coordination and passenger assistance would be highly regarded
• Strong organisational skills with the ability to manage competing priorities and meet deadlines
• Ability to work independently show initiative and adapt to changing business needs
• Sound problem-solving skills and the confidence to handle unexpected situations in a professional manner
• Intermediate computer skills including Microsoft Office
• Experience coordinating appointments transport accommodation or workforce logistics would be highly regarded
• Experience working with PALM workers seasonal workers migrant communities or culturally diverse workforces is desirable but not essential
• Current unrestricted drivers licence and a safe driving record
• Flexibility to work occasional early mornings evenings or weekends to support operational and workforce requirements

Why Join Piñata Farms

• Be part of a well-established Australian horticulture business
• Work in a role that offers variety and exposure across multiple areas of the business
• Supportive team environment with a practical hands-on approach
• A role where your contribution genuinely helps keep the business running smoothly
• Opportunity to take ownership and contribute day-to-day
• Flexible casual hours aligned to operational needs

If you are looking for a varied and rewarding casual role where you can combine youradministration skills with supporting people from diverse cultural backgrounds wed love to hear from you.

How to Apply

Apply via SEEK with your current resume outlining your skills and experience. For enquiries contact Jason Wales GM People & Culture at