OSHC Quality & Compliance Auditor

About the Role

We are seeking an experienced OSHC Quality & Compliance Auditor to support quality assurance and regulatory compliance across a portfolio of Outside School Hours Care (OSHC) services.

This role is responsible for conducting quality and compliance audits identifying operational and regulatory risks and supporting continuous improvement initiatives to ensure services consistently meet the National Quality Framework (NQF) National Quality Standard (NQS) and relevant Education and Care legislation.

Working closely with Operations and Service Leadership teams you will provide expert guidance to strengthen compliance improve service quality and support successful regulatory outcomes.

Key Responsibilities

• Conduct quality and compliance audits across OSHC services.
  
• Assess services against the National Quality Framework (NQF) National Quality Standard (NQS) and applicable legislation.
  
• Identify compliance risks and prepare detailed audit reports with recommendations.
  
• Support Service Leaders and Operations teams in implementing corrective actions and continuous improvement initiatives.
  
• Monitor compliance trends and provide recommendations to strengthen quality outcomes.
  
• Support services in preparing for regulatory assessments and reviews.
  
• Promote best practice and a culture of continuous improvement across the organisation.
  
• Maintain accurate audit documentation and compliance records.
  

Skills & Experience

• Demonstrated experience in Quality Assurance Compliance Audit or Operational Quality within OSHC or Early Childhood Education & Care (ECEC).
  
• Strong working knowledge of the National Quality Framework (NQF) National Quality Standard (NQS) and Education and Care Services National Law and Regulations.
  
• Experience conducting compliance reviews quality assessments or operational audits.
  
• Strong report writing stakeholder engagement and communication skills.
  
• Ability to identify risks and implement practical improvement strategies.
  
• Experience working across multiple services or locations is highly regarded.
  

Qualifications & Accreditation

Essential

• Relevant tertiary qualification in Early Childhood Education Education Community Services or a related discipline.
  
• Current Working With Children Check (or ability to obtain).
  
• Current Australian Drivers Licence.
  
• Willingness to travel across multiple service locations.
  

Highly Desirable

• Lead Auditor qualification or equivalent audit accreditation.
  
• Previous experience supporting Assessment & Rating processes.
  
• Experience with ACECQA and/or State Regulatory Authority requirements.
  
• Previous Quality & Compliance experience within an OSHC provider.
  

• Opportunity to influence quality outcomes across a large network of OSHC services.
  
• Play a key role in strengthening compliance child safety and continuous improvement.
  
• Collaborative purpose-driven environment with the opportunity to make a meaningful impact.