Operations Tech II, Data Center Engineering Operations

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS Data Centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll interface with a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Infrastructure Operations (Data Center) team is the backbone of AWS supporting the rapidly growing AWS business and customers 24/7. We are committed to maintain the physical infrastructure of AWS ensuring the standards for operational performance in the areas of safety security availability productivity capacity efficiency and cost.

Join our innovative team where youll contribute to maintaining and optimizing critical infrastructure that powers digital experiences for millions of customers this collaborative role youll apply your technical expertise while working with diverse teams to ensure the reliability and efficiency of our data center operations.

We are a supportive and inclusive team passionate about maintaining world-class data center facilities. Our team values diverse perspectives and fosters an environment where everyone can contribute their unique insights to solve complex challenges.

Key job responsibilities
- Undertake and support management of both routine maintenance and emergency service of a variety of critical systems such as switch-gear generators UPS systems power distribution equipment chillers cooling towers computer room air handlers building monitoring systems fire systems etc.
- Installation of new rack capacity and provisioning of power/cooling
- On-site management of contractors and vendors ensuring that all work performed is in accordance with established practices procedures & local legislation.
- Establish performance benchmarks conduct analyses and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance. Manage the facilitys assets.
- Generate change management requests & incident management tickets for all facility related events (mechanical electrical plumbing) and assist in the resolution of infrastructure engineering and services issues.
- Collaborate with data center IT managers and other business leaders to coordinate day to day operations projects manage capacity and optimize plant safety performance reliability sustainability and efficiency.
- Drive & implement projects to increase current facility capacity efficiency sustainability & reliability as well as assist in the design implementation commissioning and build out of new data center facilities.

A day in the life
No two days are the same in AWS data centres but typically your day will include:

- Attending operational meetings to foster awareness of important activities across the Melbourne data centre region
- Mentoring and development of less experienced engineering operations technicians
- Planning and scheduling of maintenance activities for critical infrastructure
- Collaborating on solving complex engineering problems impacting critical infrastructure
- Collaboration with other AWS data centre regions globally


About the team
About AWS

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.


- 2 years of relevant work experience
- Can bend or twist the body into unusual positions while working
- Can use hands to manipulate small wires and objects
- Can walk on job sites in uneven terrain
- Can work at heights and from ladders

- 4 years of data center engineering experience
- Bachelors degree in Electrical Engineering Mechanical Engineering or a related field
- Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Can perform physical tasks all day without becoming overly tired

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.