Operations Specialist
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Job Summary
Youve seen the headlines. Youve heard the hype.
The Reject Shop is now part of global retail giant Dollarama and were building something big.
2026 is set to be a huge year. Our store network is expanding our customer experience is evolving and were growing towards 700 stores. Behind the scenes our Operations team is making it happen and this is your chance to be part of it.
Were looking for an Operations Specialist to join our growing team supporting the daytoday execution that keeps our stores running smoothly. This is a handson role where youll work closely with stores suppliers and internal teams to manage tasks maintain processes and drive operational consistency across the network.
If you love retail thrive in a fast-paced environment and enjoy solving problems and improving how things work this is the opportunity for you.
- Supporting weekly reporting reviewing sales performance and store incentives
- Managing store queries and troubleshooting day-to-day operational issues
- Coordinating tasks through WorkJam including weekly get ready for the weekend activities
- Inputting tracking and following up on operational tasks via internal systems
- Maintaining and updating documentation process guides and operational standards
- Supporting system and process changes and keeping guides current
- Driving improvements in safety culture and supporting store and regional changes
- Managing relationships with suppliers
- Overseeing store supplies and consumables (ticketing devices tools)
- Supporting ServiceNow queries and improving system workflows
- Partnering with Store Operations Technology and support teams to deliver practical solutions
- Experience in a retail store or operations environment
- A proactive mindset with strong initiative
- A solution-oriented approach to problem solving
- High attention to detail and a process-driven mindset
- Strong organisational skills and ability to manage multiple priorities
- Confidence working with systems and task management tools
- Strong communication skills across teams and stakeholders
- Adaptability and comfort working in a fast-paced environment
- A fastpaced purposedriven team shaping the future of value retail
- Career growth opportunities across a national and expanding retailer
- Exposure to large-scale operations systems and supplier partnerships
- Employee benefits including paid parental leave and EAP support
- The opportunity to make a real impact across stores nationwide
This is more than an Operations role.
Its your chance to build capability improve how we operate and support stores to succeed every day.
Ready to own it and do it Apply now and be part of something big.
Required Experience:
IC
About Company
The home of all your daily essentials. We help all Australians save money on everyday groceries, cleaning materials pet essentials and more.
