Operations Manager – Enhanced Services, (Youth & Adult)

Operations Manager Enhanced Services (Youth & Adult)Location: Flexible based at Chatswood North Parramatta or Penrith with regular travel required to Western Sydney Northern Sydney Blacktown and Nepean Blue MountainsWork Type: Full-Time PermanentReports to: General Manager of Mental Health & WellbeingPackage: Competitive salary package salary packaging benefitsAbout the RoleWe are seeking an experienced Operations Manager to lead our Enhanced Services portfolio across Western and Northern Sydney and Nepean Blue will oversee the operational delivery of Youth Enhanced Support Services (YESS) Uniting Adult Mental Health Service (UAMHS) and Blacktown Medicare Mental Health Centre (BMMHC) supporting high-quality accessible and recovery-focused mental health services for young people and closely with the General Manager and multidisciplinary teams you will lead people strengthen service performance and drive operational excellence across multiple the Enhanced Services PortfolioOur Enhanced Services portfolio provides multidisciplinary community-based mental health support across the region:YESS early intervention and outreach mental health services delivered across Western Sydney Northern Sydney and Nepean Blue Mountains supporting children young people and their families experiencing or at risk of developing mental health multidisciplinary mental health support for adults including assessment care coordination psychological interventions psychiatry and peer accessible community-based mental health support for people in Western Sydney connecting people with appropriate clinical and ongoing community Operations Manager you will:Lead the operational management of YESS UAMHS and BMMHC across multiple strong people leadership and support the development of multidisciplinary service quality compliance clinical governance and continuous service performance outcomes and operational and maintain strong partnerships with internal and external closely with the General Manager to achieve strategic and operational a positive inclusive and recovery-oriented culture across the effectively across multiple sites balancing operational priorities and service learn more about the role click here to view the Position DescriptionAbout YouWere looking for someone who brings:Demonstrated leadership experience within mental health and/or community understanding of community mental health and recovery-oriented operational people leadership and stakeholder management to lead across multiple sites and manage competing understanding of service quality compliance and continuous improvement.A collaborative solution-focused and values-led approach to communication and relationship-building Drivers licenceHighly Desirable:Relevant clinical qualification in Psychology Social Work Occupational Therapy Nursing or Allied leading multidisciplinary mental health teams and/or community-based Join UnitingAt Uniting leadership means more than performance it means offer:Flexibility to be based at Chatswood North Parramatta or Penrith with WFH arrangements negotiable and travel to other service locations as for development within the role including leadership coaching internal and external supervision and a generous training opportunity to work alongside a group of highly skilled Operations Managers within one of the largest Mental Health portfolios in the NGO/CMO packaging to increase your take-home pay upto $18550 per annum4 Me Days additional paid leave to recharge.4 CPD Days invest in your professional Passport support your wellbeing.U Rewards retail and lifestyle here to learn more about our great benefits:Benefits of working at UnitingContact for Enquiries: Pallavi Bhatia Talent Acquisition Specialist close: 11:55 pm Sunday 13th September 2026About Uniting: When youre part of Uniting youre part of a diverse purpose-led team of people who are really making a difference to the world around them. We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy community services and spiritual care. We provide care and support for people through all ages and stages of life with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people enliven communities and confront leaders and employees work together to create a culture that is safe inclusive and person-centred. We bring this to life every day through our values: compassionate respectful imaginative and acknowledges the continuing sovereignty and rich cultural diversity of Australias First Peoples. We pay our respects to all Elders past present and emerging and to all First Peoples on whose lands we live and work. Uniting is a Child Safe Organisation committed to promoting the safety wellbeing and inclusion of children and young people.