Operations Manager
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Job Summary
Job Req Number: 120815
Time Type: Full Time
Are you passionate about putting customers first delivering the best performance and fostering true collaboration to keep the supply chains flowing Join us and be a part of DSVs global family.
Were looking for an experienced Operations managerto join our team in Brisbane. The position is responsible for handling shipments from conception to completion from liaising with customers & suppliers in an effective and timely manner whilst directing compiling and processing the necessary documentation to arranging transport and final invoicing.
Your typical day at DSV:
Carry out workflow processesin accordance withmanagement directive customer instructions SOPs and specified requirements.
Establishand maintain strong client relationships with DSV customers (internal and external)suppliersand service providers both locally and overseas.
Read interpret and carry out instructions recorded on documents or within DSVs systems.
Communicate (verbal and written) with customers suppliers and other team members to obtain information or communicate issues.
Support theOperations managerwith day-to-day activities and other reasonable tasks and projects asrequired
Plan and prioritize shipments from the relevant CW1 workbenches to achieve milestone requirements designated KPIs and deadlines.
Ability toproblem solveoperational issues with a range of stakeholders including but notto limited: airlines shipping lines transport providers co-loaders and customers.
About you:
Adopt a customer-first approach prioritizing customer needs and expectations in all operations. Ensure high levels of customer satisfaction by delivering reliable timely and cost-effective freight solutions.
Consistently achieving best performance driving operational excellence and meeting or exceeding KPIs.
Collaborate with team members to solve problems and achieve common goals. Promote cross-functional teamwork to enhance operational efficiency and customer service.
Why DSV
Working at DSV means playing in a different a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our close to 150000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.
At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.Start here. Go anywhere.
At DSV we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples Veterans and people of all ages genders and abilities. Everyone should feel welcome here. Were all about hiring the best talent. We want a team thats as diverse and dynamic as our communities. follow us onLinkedInandFacebook.
Required Experience:
Manager
About Company
Global transport and logistics - road, air, sea, rail freight and warehousing. Contact us today.
