Operations & Business Systems Manager

WHAT WE OFFER

• Permanent Full Time Role
• Extra time off: up to 10 additional paid leave days including public holidays over the Christmas/New Year period
• Access to a supportive Employee Assistance Program (EAP)
• CBD location with excellent access to public transport
• Salary- $128320.34 $136272.24

ABOUT US

Circle Green Community Legal (Circle Green) is a community legal centre providing humanitarian tenancy workplace and family and domestic violence legal advice further assistance representation advocacy community legal education referrals outreach and support.

ABOUT THE ROLE

Reporting to the CEO and contributing as a member of the Senior Leadership Team the Operations & Business Systems Manager will lead and coordinate a broad range of organisational support functions including business systems IT provider coordination contract management performance reporting data analytics coordination front-of-house administration facility management and office assets. The role is ideal for someone who enjoys improving processes making information easier to use supporting better reporting coordinating external providers and helping teams work in a more consistent and efficient way. You do not need to be an IT expert but you will need to be comfortable working with systems asking good questions coordinating support and translating operational needs into practical improvements.

Why Join US

Are you a practical organised and improvement-focused operations professional who enjoys making systems work better

This is an opportunity to contribute to a purpose-driven organisation by making the practical systems that support our work stronger clearer and more effective. You will work closely with committed leaders and teams have the opportunity to shape how operational support is delivered and play an important role in helping Circle Green continue to grow its impact.

ABOUT YOU

You may come from operations business improvement corporate services practice management contract coordination reporting or systems-focused roles. You are likely to be someone who notices when processes are unclear data is hard to access or systems are not being used consistently and you enjoy working with others to make things better. You will bring strong organisational judgement attention to detail and a service mindset. You will be comfortable working across different teams managing competing priorities coordinating providers and supporting practical change in a collaborative way.

KEY AREAS OF RESPONSIBILITY

• Leading practical improvements to business systems workflows and internal processes.
• Coordinating external IT providers software vendors and service contractors to ensure responsive and reliable support.
• Maintaining contract management systems including registers key dates obligations and acquittal support.
• Supporting performance reporting data quality and data analytics coordination across the organisation.
• Overseeing front-of-house administration facility management office assets and general operational support.
• Contributing to organisational planning accountability and continuous improvement as part of the Senior Leadership Team.
• Experience leading or coordinating operational support functions across systems contracts reporting administration or facilities.
• Confidence working with business systems and external providers without needing to be a technical IT specialist.
• An interest in data quality performance reporting and using information to support better organisational decision-making.

SKILLS/QUALIFICATION

• Strong skills in process improvement problem solving planning and follow-through.
• A collaborative communication style and the ability to build effective relationships across teams.
• Relevant qualifications in business management operations information systems data analytics public administration or a related discipline and/or equivalent demonstrated experience.

Join a team of passionate likeminded individuals committed to creating accessible justice and delivering best practice services to our community. If you have any questions would like a confidential discussion about the role or would like a copy of the position description please contact Human Resources at (08) or via email at

Circle Green is committed to fostering a diverse and inclusive workplace that values and supports all individuals. We encourage applications from diverse backgrounds including Aboriginal and Torres Strait Islander people people from Culturally and Linguistically Diverse backgrounds people from the LGBTIQA community and people with disabilities.

HOW TO APPLY

To apply please submit your CV and a cover letter outlining how you meet the criteria above by 16 July 2026. Please note that shortlisting interviewing and appointment may begin immediately. Circle Green reserves the right to close the position prior to the closing date. Early applications are encouraged.

Due to a high volume of applications only shortlisted candidates will be contacted. Thank you for your interest in working at Circle Green.