Operations & Business Manager

WHAT WE OFFER

• PermanentFull Time Role
• Extra time off: up to 10 additional paid leave days including public holidays over the Christmas/New Year period
• Access to asupportive Employee Assistance Program (EAP)
• CBD locationwith excellent access to public transport
• Salary-$128320.34 $136272.24

ABOUT US

Circle Green Community Legal (Circle Green) is a communitylegal centre providing humanitarian tenancy workplace and family and domesticviolence legal advice further assistance representation advocacy communitylegal education referrals outreach and support.

About the Role

Reporting directly to the CEO and working closely with theSenior Leadership Team this is a broad and autonomous role responsible forensuring the smooth day-to-day operation of the organisation.

You will lead key operational functions including reportingand performance measurement business systems contract and vendor managementfacilities assets reception and workplace services. The role also overseesCircle Greens technology roadmap business applications and outsourced ITproviders ensuring technology supports organisational objectives and servicedelivery.

This is a unique opportunity for a highly organised andproactive professional who enjoys variety can work independently and thriveson improving systems processes and organisational performance.

Key Responsibilities

• Drive operational excellence and continuous improvement initiatives.
• Manage organisational reporting KPIs and performance measures and data integrity.
• Oversee business systems including SharePoint CRM 3CX and other operational platforms.
• Manage the organisations technology roadmap and external IT providers.
• Coordinate funding and service contract administration including contract registers key dates reporting requirements and compliance obligations.
• Manager vendor contract and asset management activities.
• Oversee facilities workplace services and reception operations.
• Support organisational planning governance and business improvement.

About You

You are an experienced operations professional who canbalance strategic thinking with hands-on delivery.

You will bring:

• Experience in operations business management corporate services practice management or a similar role.
• Strong reporting analytical and problem-solving skills.
• Experience managing contracts compliance obligations funding agreements or service provider relationships.
• Experience administrating business systems and records management processes.
• Experience managing business systems and working with technology vendors.
• Experience managing contracts suppliers or service providers.
• Excellent organisational and stakeholder management skills.
• The ability to work autonomously and manage competing priorities.
• A commitment to continuous improvement and delivering practical outcomes.

Why Join Us

• Work directly with the CEO and Senior Leadership Team.
• Lead initiatives that improve organisational performance and effectiveness.
• Enjoy a diverse and meaningful role with significant autonomy.
• Contribute to an organisation making a real difference in the community.

Please note:This is not a hands-on IT support or infrastructure role. While the position manages business systems technology planning and outsourced IT providers its primary focus is operationalmanagement reporting business improvement and organisational effectiveness

Join a team of passionate likeminded individuals committed to creating accessible justice and delivering best practice services to our community. If you have any questions would like a confidential discussion about the role or would like a copy of the position description please contactHuman Resources at(08)or via email at

Circle Green is committed to fostering a diverse and inclusive workplace that values and supports all individuals. We encourage applications from diverse backgrounds including Aboriginal and Torres Strait Islander people people from Culturally and Linguistically Diverse backgroundspeople from the LGBTIQA community and people with disabilities.

HOW TO APPLY

To apply please submit yourCV and a cover letteroutlininghow you meet the criteria above by30 July 2026.Please notethat shortlisting interviewing and appointment may begin immediately. CircleGreen reserves the right to close the position prior to the closing date. Earlyapplications are encouraged.

Due to a high volume of applications only shortlistedcandidates will be contacted. Thank you for your interest in working at CircleGreen.