Night Auditor

We are seeking a detail-oriented and efficient Night Auditor to join our Front Office team. As a Night Auditor you will play a crucial role in ensuring smooth overnight operations and maintaining exceptional guest satisfaction.

Your role & responsibilities will include (but not limited to): 

• Balance daily transactions and prepare overnight reports with precision and accuracy;
• Verify and reconcile guest accounts ensuring all charges are correctly posted;
• Provide exceptional customer service during check-in check-out and throughout the night shift;
• Assist guests with inquiries and resolve issues promptly and professionally;
• Maintain a safe and secure environment for both guests and employees;
• Follow and complete the Night Audit checklist to ensure all required tasks are accomplished;
• Collaborate with other departments to address any discrepancies or concerns;
• Generate and distribute various financial and operational reports and 
• Support the front desk team with administrative tasks as needed.

Qualifications :

Our ideal candidate will have the following qualifications and attributes (bit not limited to): 

• Experience in a similar role (essential);
• Proficiency in Excel and Opera Cloud;
• Strong analytical skills with attention to detail;
• Ability to uphold security and confidentiality procedures;
• A guest-centric mindset with the ability to adapt in a fast-paced environment and 
• Flexibility to work overnight shifts on a rotating schedule and working day shifts on an as required basis. 

Additional Information :

• Valuable Savings and Perks: Enjoy discounted car parking right on site plus exclusive deals on food & beveragemaking every day at work rewarding as well as affordable.

• Global Accor Privileges: Get access to special Accor family and friends room rates across the globe along with additional staff discounts at Accor hotels worldwideperfect for your next getaway or a holiday with loved ones.

• Development and Opportunities: At Accor your growth is our priority. Join us for outstanding career development with world-class training and opportunities to advance across our global network. 

Remote Work :

No

Employment Type :

Part-time